Snoonu invites an experienced IT Support Lead to oversee the Qatar IT support team and manage service operations for all users, ensuring SLA adherence and high performance. The role emphasizes leadership, mentoring, and hands-on technical support to resolve complex issues and improve ticketing data accuracy.
With 4+ years in IT service support, you will drive cross-functional collaboration, manage incidents, and mentor staff while supporting multiple systems and users across the organization.
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