IT Support - Microsoft 365 Administration

Industry Information Technology and Services

We are currently looking for IT Support Engineer for our Qatar operations

Desired Candidate Profile

Required Qualifications

Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
Experience supporting Microsoft 365 environments.
Knowledge of Active Directory and Microsoft Intune.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
Experience with Windows 11 administration and troubleshooting.

Technical Skills

Microsoft 365 Administration
Active Directory Users & Computers
Windows 11 Support
Endpoint Patching & Updates
Microsoft Exchange Online
Network and Wi-Fi Troubleshooting
Printer Management Systems
Backup Monitoring and Recovery
User Access Management
Computer Account Management
IT Asset Management

Language Requirements

Fluent in Arabic and English (spoken and written).

Preferred Skills

Knowledge of Microsoft Defender and security best practices.
Microsoft Certified: Modern Desktop Administrator or equivalent.
Experience with access control systems and card management solutions.
Experience with ticketing systems and SLA-driven support environments.
Excellent communication and customer service skills.
Strong troubleshooting and analytical abilities.
Ability to prioritize and manage multiple support requests.
Team-oriented with a proactive approach to problem-solving.
Strong documentation and organizational skills.

Experience Level: Mid-Level (4-6 years)
Languages: Arabic & English (Mandatory)
Joining time frame: Immediate

VAM SYSTEMS is aBusiness Consulting, IT Solutions and Services company with operations inUAE, Qatar, Bahrain, USA, Australia, Singapore ...

#J-18808-Ljbffr

IT Support - Microsoft 365 Administration