IT Support Specialist cum Administrative Task at Intelligent Metal for Metal Construction WLL

IT Support Specialist cum Administrative Task

Location: Qatar

Employment Type: Full-Time

Job Summary

We are seeking a proactive IT Support Specialist cum Administrative Task to manage the company's IT infrastructure while providing administrative and technical support across multiple departments. The successful candidate will be responsible for maintaining IT systems, servers, engineering software, network infrastructure, and supporting office operations to ensure business continuity and operational efficiency.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, mobile devices, and other IT equipment.
• Install, configure, and maintain Windows operating systems, hardware, and software.
• Administer Microsoft 365, including user accounts, email, licensing, security, and SharePoint/OneDrive.
• Manage and maintain Windows Server 2008 R2, Windows Server 2022, Active Directory, DNS, DHCP, Group Policy, and file servers.
• Install, configure, update, and troubleshoot engineering software including Autodesk, Tekla Structures, and other licensed applications.
• Administer and maintain network infrastructure, including managed switches, Wi-Fi access points, VPN connectivity, firewalls, and internet services.
• Monitor server health, system backups, antivirus protection, cybersecurity, and disaster recovery procedures.
• Maintain IT asset inventory, including computers, laptops, software licenses, peripherals, and network equipment.
• Support CCTV systems, biometric attendance devices, NAS/storage solutions, IP telephony, and other office technologies.
• Coordinate with software vendors, internet service providers, and external IT service partners.

Administrative Responsibilities

• Provide technical and administrative support to Engineering, HR, Finance, Procurement, Production, and Project departments.
• Assist in onboarding and offboarding employees by preparing user accounts, email access, and IT equipment.
• Maintain records of IT assets, software licenses, warranties, and service contracts.
• Prepare IT-related reports, documentation, standard operating procedures (SOPs), and user guides.
• Coordinate software procurement, license renewals, and equipment purchases.
• Assist in implementing and improving digital workflows, document management systems, and process automation.
• Support company meetings by setting up presentation equipment, video conferencing, and communication systems.
• Perform other administrative and operational duties assigned by management.

Requirements

• Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum 3-5 years of experience in IT Support, Systems Administration, or a similar role.
• Hands-on experience with Microsoft 365 Administration, Windows Server 2008 R2, Windows Server 2022, and Active Directory.
• Experience supporting Autodesk, Tekla Structures, and other engineering applications.
• Strong knowledge of networking, managed switches, TCP/IP, DNS, DHCP, VPN, and firewall administration.
• Experience in IT asset management, software licensing, and technical documentation.
• GCC/Qatar experience is an advantage.

Skills

• IT Infrastructure & Systems Administration
• Microsoft 365 Administration
• Windows Server Administration (2008 R2 & 2022)
• Autodesk & Tekla Structures
• Support Engineering Software Administration
• Network & Switch Administration
• Active Directory & Group Policy
• IT Asset & License Management
• Technical Documentation
• Administrative Coordination
• Communication & Problem Solving
• Time Management & Customer Service

Pay: QAR2,576.44 - QAR7,523.15 per month

Work Location: In person

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