It support technician

IT Support Technician

Qatar Full Time Ref No -10058

Install and configure computer hardware operating systems, printers, and applications. Upgrade operating system and application. Monitor and maintain computer systems and networks. Responding in a timely manner to service issues and requests. Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Troubleshoot system and network problems and diagnosing and solving hardware/software faults. Repairing and replacing parts as required. Setting up accounts and configuring outlook for new users. Run security scans regularly on end user devices. Maintain inventory technology items, printer toners and consumables. Follow and close assigned incidents on ticketing system. Responsibilities Install and configure computer hardware operating systems, printers, and applications. Upgrade operating system and application. Monitor and maintain computer systems and networks. Responding in a timely manner to service issues and requests. Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Troubleshoot system and network problems and diagnosing and solving hardware/software faults. Repairing and replacing parts as required. Setting up accounts and configuring outlook for new users. Run security scans regularly on end user devices. Maintain inventory technology items, printer toners and consumables. Follow and close assigned incidents on ticketing system. Skills OSI and TCP/IP models, IP addressing, WINS, VPN, IPv4 Experience based on systems and or LAN administration, Installation & Configuration Very good knowledge in IT Network & Security Systems (Network, Firewall, UPS) PC hardware troubleshooting and maintenance. Windows Server Professional in Microsoft services: domain, DNS, DHCP and Hyper-V SQL Server SYMC Backup, SEMP Manage Exchange Installation & troubleshooting of Win10, Win11 Operating system Installation, configuration & troubleshooting of personal and network printers and other peripherals Apple Technology Background is an advantage. Education IT, Computer Science, Computer Engineering, or related field Certification MCITP or MCSE CCNA #J-18808-Ljbffr