We are seeking a highly motivated and minimum 2-3 years experienced IT Support Engineer to join our IT team.
Candidates should be proficient in Server configuration diagnostics and maintenance. Also have experience with computer and network security including firewalls antivirus software and malware protection.
Candidates often need to provide technical support remotely and need to be familiar with virtual network solutions. They also need to have exceptional communication skills as the role includes dealing with customers by providing customer support and being proficient with the use of command-line interfaces for Windows Mac OS and Linux.
Responsibilities:
Design install configure and maintain physical and virtual systems.
Monitor system performance and troubleshoot hardware and software issues.
Solid understanding of LAN/WAN TCP/IP VPN firewalls routers and switches.
Hands-on experience with Wi-Fi networks endpoint security and secure remote access.
Configure and maintain latest servers and Firmwares.
Develop and maintain system documentation.
Develop and maintain security policies and procedures.
Provide technical support for users.
Respond to system outages and other critical issues.
Maintain and develop knowledge of system hardware and software.
Ensure compliance with relevant standards.
Requirements:
Bachelors degree in Information Technology Computer Science or a related field (mandatory)
Proven experience as a System Administrator or similar role
Strong knowledge of Windows/Linux servers networking and security
Experience with Office 365 Active Directory firewalls and virtualization
Relevant certifications (e.g. MCSA MCSE )are a plus
Excellent communication and problem-solving skills
Job Type: Full-time
Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelors (Required)
Experience:
IT Support/Coordinator: 2 years (Required)
Language:
Malayalam (Required)
English (Required)
Location:
Abu Dhabi (Required)
Employment Type : Full Time
Experience: years
Vacancy: 1
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