Junior Systems Engineer

Job Title: Junior Systems Engineer (Hybrid Infrastructure & Cloud) Experience: 3-5 Years

The Junior Systems Engineer provides first-line support for the organization's IT infrastructure and assists senior engineers in maintaining on-premises and Microsoft Azure environments. The role focuses on monitoring systems, performing routine maintenance, resolving basic infrastructure issues, and supporting day-to-day IT operations while developing technical skills.

Infrastructure Support

• Monitor the health and availability of servers and infrastructure systems.
• Perform routine server health checks and report issues to senior engineers.
• Assist with user account administration in Active Directory.
• Support routine operating system patching and updates.
• Assist with server builds, deployments, and basic configuration tasks.
• Perform basic troubleshooting of Windows and Linux servers.
• Support backup operations and verify backup completion.
• Update technical documentation and operational records.
• Escalate complex incidents to senior engineers or managed service providers.

Microsoft Azure Support

• Assist with monitoring Microsoft Azure resources.
• Perform basic administrative tasks for Azure Virtual Machines and storage services under supervision.
• Support Azure Backup and recovery activities.
• Assist in reviewing Azure alerts and reporting issues.
• Participate in cloud-related projects as assigned.

Security & Governance

• Follow organizational security policies and procedures.
• Assist with routine patching and vulnerability remediation activities.
• Apply basic security best practices during daily operations.
• Maintain accurate operational and audit documentation.
• Demonstrate basic awareness of cloud governance and identity management concepts.

Operations & Support

• Provide Level 1 infrastructure support for incidents and service requests.
• Support routine maintenance activities during planned maintenance windows.
• Work with infrastructure, application, network, and security teams when required.
• Follow established IT operational procedures and change management processes.
• Continuously develop technical knowledge through training and hands-on experience.

Technical Skills

• Operating Systems: Basic knowledge of Microsoft Windows Server
• Operating Systems: Basic knowledge of Linux (Red Hat, Oracle Linux, or Ubuntu)
• Virtualization: Basic understanding of VMware vSphere or Microsoft Hyper-V
• Cloud (Basic Knowledge): Microsoft Azure fundamentals
• Azure Virtual Machines
• Azure Storage
• Azure Backup
• Azure Monitor (basic awareness)
• Identity & Access Management: Active Directory
• Identity & Access Management: Microsoft Entra ID (basic knowledge)
• Identity & Access Management: Group Policy (basic understanding)
• Storage & Backup: Basic understanding of enterprise storage concepts
• Storage & Backup: Backup and recovery fundamentals
• Security (Basic Knowledge): Patch Management
• Security (Basic Knowledge): Endpoint Protection
• Multi-Factor Authentication (MFA)
• Basic System Hardening
• Basic Cloud Governance and Security Awareness

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• 3-5 years of experience in IT infrastructure or technical support.
• Basic understanding of Windows Server, Linux, virtualization, or Microsoft Azure.
• Willingness to learn enterprise infrastructure and cloud technologies.
• Good troubleshooting, communication, and documentation skills.
• Knowledge of ITIL concepts is an advantage.

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