Key Account Manager

About Driffle

Driffle is a global digital goods marketplace specializing in digital gaming products, including games, gift cards, DLCs and more across 140+ countries. We are a team of gamers with the aim of making gaming accessible and affordable to everyone. Operating across multiple jurisdictions, Driffle facilitates high-volume cross-border transactions and works with global payment service providers to deliver seamless digital commerce experiences. At Driffle, we combine the speed of a high-growth startup with the complexity of a global marketplace, making finance a strategic function at the core of our business..

Role Overview:

We are looking for a KAM to join our team. The individual will be responsible for managing the onboarding process of sellers onto our platform. The individual will work closely with our sales, marketing, and operations teams to ensure that new sellers are seamlessly integrated into our platform and are set up for success. This includes managing relationships with current sellers, coordinating with internal teams, and driving sales growth by identifying and developing new business opportunities.

Key Responsibilities:

• Manage the onboarding process for new sellers, including coordinating with internal teams to ensure that all necessary information is gathered and communicated
• Build and maintain relationships with new and existing sellers, providing exceptional customer service throughout the onboarding process
• Identify new business opportunities and potential customers through market research, networking, and outreach efforts
• Collaborate with cross-functional teams to continuously improve our onboarding processes and procedures
• Continuously monitor seller accounts to ensure that they are meeting our requirements
• Analyse onboarding metrics and identify areas for improvement to continually enhance the onboarding experience for new game sellers.
• Work closely with our sales team to identify potential new game sellers and develop strategies to bring them on board
• Collaborate with our marketing team to develop and execute targeted campaigns to attract new sellers
• Analyse sales data to identify trends and opportunities for growth.

Qualifications:

• 2+ years of experience in a similar role, preferably in the gaming industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with sellers and internal teams
• Proven track record of achieving sales targets and driving business growth.
• Proven ability to build and maintain relationships with external stakeholders.
• Excellent analytical and problem-solving skills.
• Knowledge of the gaming industry and trends.
• Ability to work independently and as part of a team in a fast-paced environment.

If you are passionate about the gaming industry and have a proven track record of successfully onboarding new sellers onto a platform, have a passion for sales and business development, and are looking for an exciting opportunity to take your career to the next level, we encourage you to apply for this position.