o Customer Engagement: Use strong interpersonal skills to build rapport and create a welcoming atmosphere. Understand customer needs and provide personalized product recommendations.
o Product Demonstration & Sales: Present and demonstrate products effectively highlighting key features benefits and promotions. Confidently answer product-related questions to help customers make informed decisions. Close sales by addressing objections upselling related products and offering bundle or promotional deals.
o Transaction Handling: Operate the Point-of-Sale (POS) system efficiently to process sales refunds and exchanges. Accurately handle cash credit and digital payments ensuring correct change and receipts. Keep daily sales records and reports organized for end-of-shift reconciliation.
o Kiosk Maintenance & Merchandising: Keep the kiosk clean tidy and visually appealing at all times. Replenish stock regularly and organize displays to attract customer interest. Follow visual merchandising guidelines and ensure brand consistency in presentation.
o Sales Goals & Performance: Meet or exceed daily weekly and monthly sales targets set by management. Participate in promotional campaigns or events hosted at the kiosk. Share customer feedback and sales trends with supervisors to help improve performance.
o Customer Service & Issue Resolution: Provide after-sales support such as explaining warranty or return policies. Handle customer concerns or complaints with patience and professionalism escalating issues when necessary. Follow up on customer inquiries or special orders if applicable.
o Inventory Monitoring: Monitor stock levels and report low inventory or product shortages in a timely manner. Assist with receiving checking and organizing new stock deliveries.
o Team Collaboration & Reporting: Coordinate with fellow kiosk staff to ensure smooth shift transitions and consistent customer service. Submit regular reports or feedback to supervisors regarding sales performance customer interactions or operational challenges.
o Previous retail or direct sales experience preferred.
o Bachelors degree in Business Marketing or a related field preferred but not always required.
o Strong communication and interpersonal skills.
o Good customer service and problem-solving abilities
o Ability to work in a fast-paced environment.
Fixed Salary comission company visa medical insurance
Required Skills:
35 years of experience in Sales . Strong sales and negotiation skills Excellent customer service and relationship-building Excellent communication skills in both Arabic and English. Experience in beauty fragrance cosmetics retail lifestyle or FMCG industries is highly preferred.
Required Education:
Bachelors degree in Business Administration Marketing Sales or a related field preferred but not with retail or direct sales experience may also be considered even without a bachelors knowledge of POS systems sales customer service and cash handling is an advantage.
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