L&D Specialist UAE National

The AMZL Trans Learning Specialist works with their Country L&D manager Operations Managers Area Managers Production Assistants Delivery Service Provider (DSP) Managers Dispatchers Drivers and Sort Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained as well as ensuring all training documentation and daily expectations are accurate completed and up to date. The Learning Specialist is assigned to the Learning Department and will manage specific responsibilities to that department

Key job responsibilities
Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
Create training documents; utilize various software such as Articulate 360 Photoshop video editing to design effective training content
Execute plans to close gaps in the developmental needs for individuals and groups
Partner with program managers and leadership teams to update training documents implement process change and ensure site adoption of process changes
Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.

- Speak write and read fluently in English

- Experience managing multiple projects prioritizing planning and managing time
- Experience as a trainer and ability to manage a classroom of learners or experience developing or delivering training programs across multiple sites or regions
- Work a flexible schedule/shift/work area including weekends nights and/or holidays

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