Lead Product Service Engineer - Turbine Controls & Operability

Job Description Summary

The Lead Product Service Engineer - Turbine Controls & Operability provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.

Job Description Key Responsibilities

• Own the technical resolution to multiple complex Controls system issues including Gas turbine and Steam Controls & Operability with a sense of urgency. Identify trending issues and provide countermeasures to protect our customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.)
• Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and/or Customers to provide sound technical resolution in a timely manner
• Drive complex RCAs through root cause and corrective action while communicating both internally (field teams, GEV leadership) and externally to end customers
• Lead and promote the GE Vernova Way traits, lean principles, and simplification into day-to-day activities

Required Qualifications

• Bachelor’s and/or Master's degree in engineering from accredited university
• Minimum 5 years of direct experience in controls/operations/engineering/ installation of Gas Turbines/Steam Turbines or relevant functions
• Proven experience in a customer-facing or Engineering role
• Strong oral and written communication in English language
• This role requires around 10-15% within and outside of the region

Desired Characteristics

• Proven experience with GE Vernova HA/F Class Gas turbines
• Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution, with urgency
• Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue, under pressure
• Ability to communicate at all levels (field engineers, site engineers, plant managers, GE Vernova leadership, etc.)
• Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
• Expertise in ControlST application algorithms modifications, and turbine operational trend data analysis.
• Humble, open, collaborative, and continuously learning
• Strong oral and written communication in Arabic language

Additional Information

Relocation Assistance Provided: No

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard‑earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World.

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