About Triple: Triple connects North American businesses with pre-vetted, experienced remote professionals who integrate directly into their teams. Our assistants already bring real corporate experience — our job is to sharpen that into someone who is ready to represent a US business professionally with its customers, executives, or patients. That polish is almost entirely about communication and professional presence, and building it is your job. We're hiring a Corporate Trainer to take experienced professionals and coach them into their best, most client-ready selves — how they write, how they speak, how they carry themselves on a call, and how they handle a difficult moment with a client. You'll build the training from scratch, run it live, and assess whether someone is genuinely ready for client deployment. About the Role: This role goes beyond creating training decks. You will be responsible for building end-to-end learning programs, delivering live training, assessing trainee readiness, and continuously improving the training ecosystem based on operational and client requirements. Remote Full-time | Eastern Shift (5:30 PM – 2:30 AM IST) | 5 days/week Experience Required: 2 Years Key Responsibilities 1. Training & Curriculum Development Build structured training programs for VAs from beginner to advanced levels. Design onboarding bootcamps, certification programs, skill-development tracks, and role-readiness programs. Create SOPs, playbooks, assignments, assessments, role-plays, simulations, and evaluation frameworks. Develop AI-focused modules covering productivity, automation, research, and operational efficiency. Continuously improve training content using trainee performance, operational gaps, and client feedback. 2. Live Training & Facilitation Conduct engaging live virtual training sessions for VA cohorts. Coach trainees on communication, professionalism, confidence, ownership, and execution standards. Conduct mock client interactions, role-plays, and practical simulations. Provide structured and actionable feedback. Identify underperforming trainees and implement targeted improvement plans. 3. Communication & Client Readiness Train VAs on: Business and executive communication Professional email writing Client interaction and professionalism Meeting and virtual-work etiquette Active listening Remote work discipline Problem-solving and ownership mindset 4. Tools, Productivity & AI Training Train VAs on relevant workplace and productivity tools, including: Google Workspace & Microsoft Office Notion, ClickUp, Asana & Trello Slack, Zoom & Calendly CRM and workflow management tools AI tools such as ChatGPT, Claude, Gemini and Perplexity Automation platforms such as Zapier and Make 5. Virtual Assistant Operations Develop practical training around: Calendar and email management Task tracking and prioritization Meeting coordination Travel booking and research Documentation and reporting SOP execution Follow-up systems Founder and executive support workflows 6. Training Strategy & Stakeholder Management Partner with leadership, operations, and client-facing teams to identify skill gaps. Customize training programs based on client accounts, industries, and workflows. Translate operational challenges into structured learning interventions. Develop scalable facilitator guides, learning frameworks, and training documentation. Introduce new modules around AI, automation, productivity, and evolving operational practices. Ensure trainees consistently meet client expectations and service standards. 7. Assessment, Reporting & Quality Design and administer assessments, certifications, and readiness evaluations. Track trainee progress, certification rates, and performance metrics. Maintain training dashboards and reports. Analyze cohort data to identify recurring gaps and trends. Maintain consistent training and quality standards across cohorts. Must-Have Qualifications 3–5 years of experience in Corporate Training, L&D, Operations Training, BPO Training, or Virtual Assistant/Executive Assistant management. Strong understanding of the Virtual Assistant / Executive Assistant ecosystem . Proven experience conducting live virtual training . Experience building structured training programs and assessments from scratch. Excellent spoken and written English. Strong knowledge of productivity, project management, collaboration, and workplace tools. Understanding of remote work culture and client servicing. Strong coaching, mentoring, facilitation, and evaluation skills. Strong ownership, execution, and problem-solving mindset. Comfortable working in the Eastern Shift: 5:30 PM – 2:30 AM IST .