Library Assistant

• Assist with library opening and closing daily routines.
• Help maintain general cleanliness and orderliness within the library.
• Perform customer service activities including locating, retrieving, sorting, and restocking.
• Process library loans, renewals, holds, and returns.
• Participate in inventory and search activities.
• Report missing items and the condition of damaged materials to aid in repair and replacement decisions.
• Perform shelving rearrangement to accommodate growth and new programs.
• Carry out shelf reading activities to maintain orderliness in the collections.
• Help customers with copiers, printers, and other equipment.
• Verify the accuracy of periodicals received from the Serials department as recorded in the automated Library Catalog and report missing issues.
• Check the accuracy and completeness of the marking of books and bound periodicals on their return from binding services.
• Assist librarians with weeding of outdated and old edition materials and suggesting replacement of heavily‑used books.
• Perform other tasks as assigned.

Problem Solving & Complexity

• Consults with others when needed.
• Backs up solutions with relevant facts and figures.
• Identifies problems within their own scope of work.
• Discusses problems with others and escalates where appropriate when solutions are not readily determined.

Decision-Making Authority & Responsibility

• Identifies issues and accepts responsibility for decisions within own scope of responsibilities.
• Evaluates available information and analyzes facts from different angles to select the best option.
• Arrives at decisions in a thoughtful and timely way based on available information.
• Takes action or escalates decision‑making where appropriate.
• High School education.
• 2–5 years of relevant full‑time work experience; customer service experience is a plus.
• Must perform well on an alphanumeric sorting test.
• Experience using a range of standard office equipment (e.g., printers, copiers) is preferred.
• Must be able to work accurately with strong attention to detail, even when performing highly repetitive tasks.
• Must be able to communicate effectively both orally and in writing.
• Proficiency in Arabic is a plus.

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