Lifeguard - Female

JOB DESCRIPTION

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lifeguard , you’re not just ensuring the safety of pool guests – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

RESPONSIBILITIES

Here's what you'll do during a typical day:

• Supervise and ensure safety of swimmers
• Ensure guests feel safe in the pool area
• Ensure swimmers follow safe swimming practice; enforce and adhere to pool rules and regulations - Follow emergency action plan and procedures when required
• Understand and abide by Waldorf Astoria Spa & Fitness policy and procedures.
• Listens and addresses guests requests and responds with appropriate action and provides accurate information.
• Communicates guest complaints to Spa Management.
• Maintains safety and sanitation standards.
• Ensure all fixtures and equipment are in excellent working order and report any deficiencies.
• Attend all mandatory meetings, as directed by Spa Manager.
• Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel.
• Assist guests in their needs & safety related to the pool & fitness area
• Provide tour of the Spa, pool, and fitness facilities
• Maintain cleanliness of general pool & fitness area including emptying used pool towel bins, organizing pool / fitness furniture, collecting towels, and neatly arranging the pool towel storage shelves
• Deep cleaning when requested
• Instruct and direct guests in correct usage of all facilities and equipment
• Confirm guest registration prior to issuing Hotel property
• Follow health & safety procedures including sanitization of all areas and equipment

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

ABOUT US

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

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