Loss Adjuster

Company Description

Complex Claims International is a multidisciplinary insurance claims and risk advisory firm dedicated to delivering evidence, insight, and better outcomes for clients. The firm is built around chartered loss adjusting expertise, ensuring robust claims management and informed decision support. Its structure integrates multiple specialist disciplines and practices, allowing teams to address complex and high-value claims from different professional perspectives. Professionals joining Complex Claims can expect a collaborative environment that values analytical rigor, clear reporting, and practical solutions for insurers, reinsurers, and corporate clients.

Role Description

This full-time, on-site Loss Adjuster role is based in Doha, Qatar. The Loss Adjuster will investigate and assess property and other insured losses, conduct site visits, gather evidence, and prepare detailed, objective reports. Daily responsibilities include reviewing policy coverage, quantifying losses, negotiating fair settlements, and managing claims from first notification through to closure. The role involves close collaboration with insurers, brokers, legal advisors, and clients to ensure timely communication, accurate documentation, and well-supported recommendations. The Loss Adjuster will also contribute to internal knowledge sharing, support risk advisory projects, and uphold professional and regulatory standards in all aspects of claims handling.

Qualifications

• Strong claims handling skills, including investigation, assessment, and documentation of complex losses.
• Experience in claims management and adjustments, with the ability to manage end-to-end claim lifecycles and negotiate settlements.
• Solid understanding of insurance principles and coverage interpretation, particularly in property and commercial lines.
• Practical experience with property claims, including evaluating damage, estimating repair or replacement costs, and liaising with technical experts.
• Relevant professional qualifications (e.g., chartered loss adjuster or similar), or progress toward such certification, are highly desirable.
• Bachelor's degree in insurance, finance, engineering, law, or a related field, or equivalent professional experience.
• Excellent analytical, numerical, and report-writing skills, with strong attention to detail and accuracy.
• Effective communication and negotiation skills, with the ability to interact professionally with clients and stakeholders at all levels.
• Ability to work independently on-site, manage multiple assignments, and meet deadlines in a fast-paced environment.
• Fluency in English; Arabic language skills and regional market experience in Qatar or the GCC are an advantage.