BRAU. in Dubai seeks a customer engagement specialist to manage multi-channel communications and elevate service for a luxury brand. You will handle inquiries via WhatsApp, Instagram, calls, emails, and online bookings, ensuring seamless and personalized experiences.
The role requires fluent English and Arabic, strong CRM skills, and the ability to resolve complaints calmly. You will develop engagement scripts, optimize salon scheduling, and aim to meet monthly sales targets while upholding
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