Luxury Customer Care Specialist – Multichannel

Chalhoub Group in Dubai seeks a customer care professional to deliver superior service across calls, emails, WhatsApp, and live chat. You will manage orders, returns, refunds, and product information while maintaining high standards of quality and empathy.

The role emphasizes ownership of cases from first contact to resolution, accurate documentation, and collaboration with cross-functional teams to ensure timely resolutions.

#J-18808-Ljbffr