Hiring: Ecommerce Customer Support Executive (Fashion Retail) Dubai UAE
We are looking for an Ecommerce Customer Support Executive with experience in Fashion Retail Ecommerce to join a leading retail organization in Dubai.
Location: Dubai UAE
Industry: Fashion Retail / Ecommerce
Key Requirements:
24 years of Ecommerce Customer Support experience in Fashion Retail
Fluent in Arabic & English (Mandatory)
Experience handling D2C ecommerce websites and online customer support
Familiarity with Shopify Magento Zendesk Freshdesk Ziwo or similar platforms
Strong understanding of order management returns refunds and last-mile delivery processes
Experience supporting GCC customers is preferred
Key Responsibilities:
* Manage customer inquiries via phone email chat and WhatsApp
* Handle order tracking delivery issues returns exchanges and refunds
* Monitor customer satisfaction and service SLAs
* Support abandoned cart recovery initiatives
* Resolve marketplace-related customer cases (Amazon Noon Namshi etc.)
* Deliver an exceptional customer experience aligned with brand standards
Required Skills:
Hiring: Luxury Mens Wear Sales Executive Dubai UAE We are seeking a dynamic and well-groomed Sales Executive with experience in Luxury Mens Fashion to join a prestigious retail brand in Dubai. Location: Dubai UAE Industry: Luxury Fashion Retail Key Requirements: Experience in luxury mens wear sales within the UAE Strong understanding of luxury customer service and clienteling Proven ability to achieve sales targets and drive store performance Excellent communication and interpersonal skills Well-presented with a passion for luxury fashion Experience working with high-net-worth clientele preferred Key Responsibilities: * Deliver an exceptional luxury shopping experience * Build and maintain long-term relationships with VIP customers * Achieve individual sales and KPI targets * Provide expert styling and product recommendations * Support visual merchandising and store presentation standards * Stay updated on luxury fashion trends and collections
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