Maintenance Manager

Role Overview

As a Maintenance Manager, you will be a crucial part of our property management operations in Dubai, overseeing onsite maintenance activities for our diverse holiday home portfolio. Your expertise will ensure the seamless functioning, safety, and comfort of our properties for guests and owners alike, all while working hands‑on within a dynamic team environment.

Responsibilities

• Oversee and coordinate all daily maintenance tasks across the holiday home portfolio, ensuring timely resolution of reported issues.
• Lead and supervise a team of maintenance technicians, assigning tasks, monitoring performance, and providing feedback as needed.
• Develop, plan, and implement preventive maintenance schedules to minimise property breakdowns and uphold high-quality property standards.
• Efficiently manage the work order process: monitor maintenance requests, prioritise urgent jobs, allocate resources, and ensure completion.
• Coordinate and respond swiftly to emergency repairs affecting guest safety, comfort, critical systems, or upcoming check‑ins.
• Engage, coordinate, and oversee external vendors and contractors as required for specialised maintenance or repairs.
• Track maintenance costs and prepare regular reports on operations and expenditures.
• Ensure adherence to relevant health, safety, and property regulations.

Must have requirements

• Proven experience (minimum 5 years) in maintenance management, preferably within hospitality, property management, or facility operations.
• Strong leadership skills with experience supervising multi‑skilled maintenance teams.
• Excellent organisational capabilities, with a track record of establishing and maintaining preventive maintenance programs.
• Proficiency in prioritising, tracking, and resolving multiple work orders simultaneously.
• Demonstrated ability to coordinate and respond effectively to urgent and emergency repair situations.
• Hands‑on knowledge of building systems (HVAC, plumbing, electrical, carpentry, general repairs).
• Excellent communication skills in English, both written and verbal.
• Strong understanding of property safety standards and compliance requirements.
• Proficiency with work order management systems or maintenance software.

Nice to have requirements

• Previous experience in the holiday home or luxury accommodation sector in Dubai or the UAE.
• Technical qualifications in engineering, facilities management, or related fields.
• Familiarity with local health and safety, property, and building codes.
• Basic proficiency in Arabic or other key guest languages.
• Experience managing budgets and negotiating with vendors or contractors.

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