Sonder is revolutionizing hospitality through innovative techpowered service and inspiring thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 Sonder is making a world of better stays open to all with a variety of accommodation options from rooms to suites and apartments found in 40 cities spanning 10 countries and three continents. Sonders innovative app empowers guests by making selfservice features and 24/7 ontheground support just a tap away. From simple self checkin to boutique bathroom amenities we bring the best of a hotel without any of the formality.
Considering Sonders global expansion plans there will be opportunities for extraordinary personal and professional growth for the right candidate. Were looking for an operationallyfocused individual who is a highachiever energetic detailoriented organized passionate about hospitality and an excellent communicator to join our team.
Maintenance Technicians at Sonder are responsible for helping to deliver a flawless guest experience. Theyre detailoriented individuals who love checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time quick learners and excited to get their hands dirty. This is a great role for an experienced Maintenance Technician looking to join a facilities team that enjoys digging into and solving facilities mysteries across multiple trades and building types.
AT SONDER YOU WILL:
Complete a variety of tasks related to maintenance of guest spaces and rooms including troubleshooting light repairs up to and including major repairs or replacements of electrical HVAC plumbing structural or other building assets.
Complete periodic maintenance of electrical HVAC plumbing and other building or room equipment.
Perform handyman repairs to a high level finish in guest rooms and guest spaces. Including furniture doors windows patch and paint and other hardware.
Ensure adherence to all relevant federal and local guidelines for safety and productivity including OSHA ADA and other required regulations.
Maintain a clean and organized work area while completing tasks related to maintenance repair or installation.
Coordinate meet and support our 3rd party contractors including painters installers furniture builders housekeepers and other specialized trades.
Conduct thorough apartment walkthroughs and maintenance checks
Organize and document project information and updates
Instruct and supervise contractors as they paint build furniture hang art photograph and clean
Travel to various buildings/cities as required
At Sonder we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaningin to assist in resolving guest issues and/or supporting our property onboardings based on market/team needs.
WHAT WE LOOK FOR:
Previous experience working in maintenance as a Maintenance Technician II or equivalent
Certification in a skilled trade such as HVAC electrical or carpentry examples may include NFPA 70E EPA OSHA 30 general Contractor license.
Excellent understanding of mechanical electrical plumbing and HVAC systems.
A perfectionist that obsesses over all the details
Ability to take the initiative and problem solve independently
Professional demeanor and strong ability to establish positive relationships with others
Motivated to adopt new and emerging technologies
Knowledgeable with Google Suite
Ability to lift/carry items and stand/walk for extended periods of time
A background in construction hospitality or operations a plus
Must have a flexible schedule and open to working some weekends as business requires
Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire Life Safety concerns
This role requires regular access to a reliable smartphone
We also have great benefits to make your life easier so you can focus on what youre best at:
Competitive compensation
Generous stock plan
Medical dental and vision insurance (where applicable)
Flexible vacation
Annual free credits and discounts to stay in Sonders
A company with a huge vision a dynamic work environment and a team of smart ambitious and fun to workwith colleagues!
Workplace flexibility (for remotespecified positions only) #ABetterWaytoWork
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or other protected classes.
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