Etihad Airways is seeking a Manager, Data Science & Customer Value Optimization to lead advanced analytics, AI, and decision science initiatives across Customer Care, Guest Relations, Contact Centre, Digital, and Customer Experience. You will transform customer and operational data into insights that improve satisfaction, efficiency, and revenue, leveraging NLP and Generative AI to drive measurable value.
The role demands translating complex data into strategic recommendations, building
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YO AI Labs
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The Ritz-Carlton Hotel Company LLC