Develop and implement annual business relations and communication plans aligned with approved corporate objectives Define priorities deliverables resource requirements timelines and performance measures Recommend improvements to policies procedures and stakeholder-engagement frameworks for approval Coordinate plans with relevant departments and subsidiaries to avoid duplication and maintain consistency Provide regular management reports covering progress outcomes risks and required decisions Develop and maintain a structured stakeholder map and engagement plan Build sustainable relationships with business partners key clients government entities and other relevant stakeholders Identify potential collaboration opportunities and coordinate their assessment with the relevant business owners Coordinate partnership proposals and memoranda of understanding with Legal and relevant departments ensuring required approvals are obtained before commitment Maintain records of stakeholder engagements commitments issues and follow-up actions Escalate sensitive matters and unresolved issues with recommended courses of action Manage the delivery of approved internal and external communication plans Oversee the preparation and quality review of corporate announcements presentations speeches publications and digital content Ensure Arabic and English communication is accurate consistent and appropriate for the intended audience Maintain compliance with approved brand identity and communication guidelines Coordinate employee communication with Human Resources and other relevant departments Oversee corporate communication channels within the assigned remit and monitor their effectiveness Manage day-to-day media coordination and route enquiries through approved channels Prepare briefing materials key messages and proposed responses for authorized spokespersons Monitor relevant media coverage and stakeholder feedback identifying emerging reputational issues Coordinate timely responses with management Legal and relevant business owners Represent the company externally only within explicit delegation official spokesperson duties require separate authorization Coordinate engagement with ministries government bodies and regulatory entities on matters assigned to the function Work with Legal and relevant departments to track enquiries correspondence and agreed actions Manage corporate events official visits delegations and protocol arrangements within approved plans and budgets Ensuring events and engagements have clear objectives appropriate representation and documented follow-up Support approved sponsorship and community initiatives and report their outcomes Maintain communication escalation procedures stakeholder contact lists and response materials Support the development and testing of communication arrangements within the company's crisis-management framework Coordinate verified information and proposed messages during incidents subject to approval Maintain an issues log track corrective actions and incorporate lessons learned into future planning Translate functional priorities into clear team objectives responsibilities and work plans Allocate work delegate appropriately and monitor delivery quality and deadlines Identify capability gaps training needs and succession requirements Plan workload coverage and maintain continuity of essential activities Prepare the proposed functional budget and monitor expenditure against approved allocations Review spending variances and recommend corrective action Define service requirements and monitor agency and supplier deliverables in coordination with Procurement
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