Manager Remittances

Description

Role :
Location :

Role Purpose:
To be responsible for product development and growth of domestic and cross-border remittances business.
Key Accountabilities of the role

• End-to-end product management of the domestic and cross-border remittance products.
• Ensure the given business objectives KPIs and financial targets are achieved.
• Support in taking the business to the next level by maximizing the full potential and leveraging available avenues for growth.
• Manage the product development lifecycle and roll-out of new systems platforms and initiatives.
• Be the primary contact for internal stakeholders and relevant external stakeholders for delivering the related workstreams.
• Engage with existing partners to ensure alignment with objectives and implement new partnerships / tie-ups.
• Develop and implement policy processes and procedures for seamless and efficient delivery.
• Develop new products and services to ensure competitive advantage and make best use of new opportunities and available technologies.
• Develop launch and manage customer promotions and campaigns and ensure the campaigns achieve the committed KPIs.
• Ensure customer needs are fulfilled and customer satisfaction is a cornerstone of all new development initiatives and processes
  

Specialist Skills / Technical Knowledge Required for this role:

• Good understanding of remittances and FX business.
• Good knowledge of customer needs and competitor insights.
• Good technical knowledge of remittance customer journeys payment systems and payment networks.
• Good understanding with 360o view on remittance business technology trends and customer needs.
• Good inter-personal presentation skills and business management skills.
• Financial modeling budgeting and forecasting skills with ability to collate & interpret data.
• Results oriented and self-motivated by the need to succeed.
• Personal organization to deliver on time and plan to effectively to deliver goals.
• Development: self-analytical; and takes accountability for own development .

Previous experience required (if any)

• A minimum of 10 years industry experience.
• University degree.
• Understanding of market dynamics including economic trends demographic factors competitor products and services.
• Detailed product knowledge of both regulated and non-regulated product set.
• Understanding and working knowledge of remittances product and business management.
• Familiarity with local regulation related to remittances.
• Ability to budget forecast and analyze remittances business.

Required Experience:

Manager

Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full Time
Experience: years
Vacancy: 1