Manager - Social Listening

Position : Manager

Experience required: 3-5 Years

Job Function : Social Listening & Analytics

Job description

Position Summary

The candidate will be responsible for effectively managing social listening and analytics reports. Should have an expertise in ideating the flow of the report and deriving actionable insights.

Job requirements & Skills

• Should have thorough understanding of Social Listening tools available in the market
• Meaningfully communicate insights and information to a broad group of stakeholders through exceptional oral and written communication
• Develop approach for complex analyses and gain consensus with stakeholders internally and externally
• Experience presenting deliverables with commentary, verbatim and visualization of data
• Driving action ability towards Media, Communication, Campaign through data-driven insights
• Strong interpersonal, and communication skills; a proven aptitude for building and maintaining strong relationships. Passion for engaging with clients and delivering value to our clients
• Must have strong written and oral communication/presentation skills in English language
• Structured thinking and articulation
• Ability to manage pressure and work during specific brand events
• Proficiency in MS Excel is essential for managing, analyzing, and interpreting large datasets effectively

Qualifications

• Graduation/Post Graduation
• Min. 3 years of work experience in Social Listening & Analytics
• Experience of working in agency/brand within similar domain
• Any certification into any data analysis or automation course will be an added advantage

About Interactive Avenues:

Interactive Avenues, part of Omnicom Media, is India’s largest full-service digital agency, with 800+ experts focused on driving outstanding results for more than 200 brands. Interactive Avenues is the most awarded digital agency, with 165+ awards in the last three years, and its comprehensive suite of crafts includes media, programmatic, data & analytics, eCommerce, paid search, social media, SEO, CRO, ORM, creative, website transformation, and more.

Our commitment to diversity, equity and inclusion

At Omnicom Media, we are committed to fostering a workplace where differences are valued and everyone can thrive in a culture of equality, inclusion and belonging. We believe in creating an environment that reflects the diversity of the world around us - where individuals feel empowered to bring their authentic selves to work, and where varied perspectives are respected, heard and represented. As an equal opportunity employer, we welcome talent from all backgrounds, knowing that diversity drives stronger ideas, better outcomes, and meaningful impact.