Managing Director – Catering & Facilities Management

Location: UAE

Industry: Catering | Facilities Management | Events | Integrated Support Services

About the Role:

We are hiring an experienced and commercially driven Managing Director / Chief Operating Officer to provide strategic leadership and overall direction for an established Catering, Facilities Management and Events business in the UAE . The role requires a senior business leader with strong commercial acumen, operational depth and the ability to drive business transformation, performance improvement and sustainable growth . Candidates with demonstrated experience in business turnaround, restructuring and organizational transformation will be particularly relevant.

Key Responsibilities:

Develop and execute the overall business strategy, objectives and growth plans .
Provide leadership across Catering Operations, Events, Facilities Management, Business Development, Finance, HR, Procurement and Administration .
Drive sustainable revenue growth through new business development, contract acquisition and strengthening key client relationships .
Take ownership of overall P&L performance, profitability, cash flow, budgets and cost management .
Identify and implement initiatives to improve operational efficiency, productivity, margins and business performance .
Lead business transformation and restructuring initiatives where required.
Oversee large-scale catering and facilities management contracts, ensuring achievement of agreed SLAs, KPIs, service standards and client expectations .
Strengthen relationships with key clients, suppliers, strategic partners and other external stakeholders .
Lead major tenders, pricing strategies, contract negotiations and commercial agreements .
Review business and operational performance and implement appropriate corrective and improvement initiatives .
Ensure high standards of service quality, food safety, HSE and regulatory compliance .
Lead, mentor and develop the senior management and operational teams, creating a culture of accountability and high performance .
Establish appropriate policies, processes and performance standards to ensure consistent service delivery across operations.
Identify market opportunities and new areas of growth to strengthen the organization's competitive position.

Candidate Profile:

The ideal candidate will have:

Significant senior leadership experience as a Managing Director, COO, General Manager, Business Head or equivalent .
Strong experience within Catering, Events, Contract Catering, Facilities Management, Integrated Facilities Management, Hospitality or related service industries .
Proven experience managing a large and complex P&L .
Demonstrated exposure to business turnaround, restructuring, transformation or performance improvement initiatives .
Strong understanding of commercial operations, budgeting, profitability, cash-flow management and cost optimization .
Proven experience managing large operational teams and multiple client contracts .
Strong capabilities in business development, commercial negotiations, tendering and contract management .
Excellent client and stakeholder management skills.
Strong strategic thinking, decision-making and problem-solving capability.
Ability to lead teams effectively in a complex, fast-paced and performance-driven environment .
Sound understanding of HSE, food safety, quality management and regulatory compliance .

Qualifications:

Bachelor's degree in Business Administration, Hospitality Management, Facility Management, Operations Management or a related discipline .
MBA or relevant postgraduate qualification would be an advantage.
Strong UAE/GCC market experience would be preferred.

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Managing Director (Events, Catering & Facilities Management)

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