THE ROLE
We’re looking for a Denver-based Production Manager to join our team at Wordbank–a global marketing localization agency that helps streaming entertainment brands reach, engage, and retain international audiences. You’ll be working in our downtown Denver office Tuesday-Thursday, working remotely on Mondays and Fridays.
You’ll be accountable for overseeing the high-quality production of creative assets (including synopses, title cards, and artwork) as well as building and maintaining strong relationships with our key client partners across the streaming industry.
You’ll be highly motivated to optimize internal workflows and partner with clients to constantly push our high standards further and inspire others to do the same. You gain great satisfaction from achieving high levels of customer experience alongside operational excellence. Your blend of strategic oversight and day-to-day operational expertise drives excellence consistently and at scale.
Your enthusiasm for creating high-quality marketing content for streaming services targeting audiences in multiple markets shines through in your data-driven decision-making with excellence as your north star.
You are focused on data analysis and identifying actions to constantly drive change and improvement in our 24/7 global model.
Your natural curiosity drives your creative problem-solving.
What You’ll Own
- Operational Delivery & Performance: Lead the delivery of 2–3 workstreams, overseeing fast-moving production of localized, multilingual assets for our streaming clients. Drive automation and continuous workflow improvements to challenge the status quo and improve efficiency. Identify opportunities for innovation, automation, and scale with the autonomy to introduce change and iterate improvements.
- Team Leadership: With a deep understanding of client needs and the related processes and systems that enable operational excellence, you will lead a global team of 4-8 Production Coordinators, partnering with other internal departments to scale creative workstream operations profitably.
- Client Partnership: Serve as the lead Production point–of–contact for multiple workstreams, building trust and strong relationships with key clients.
- Workstream Profitability: Champion workstream profitability and oversee financial forecasts, quotes, and billing. Monitor and optimize workstream cost of sale to hit financial targets.
Experience & Skills
YOU HAVE…
- Strategic client partner experience, with a track record of adding value beyond execution
- 5+ years in operations or account management with a deep understanding of the creative localization process
- Enterprise-level campaign/creative program management
- Technical proficiency and expertise in Google Sheets for data-led analysis
- An AI-forward mindset where you use tools that are safe and approved for our client work to support creative workflows and replace mundane tasks
- Data-driven decision-making experience
- Demonstrable experience in inspiring people leadership, preferably managing global distributed teams
- Streaming or entertainment industry background or knowledge
- Advanced-level knowledge of Jira or similar tooling for workflow and resource management software
YOU ARE…
- A self-driven, motivated forward thinker who drives ownership, resource optimization, collaboration, and workflow innovation
- A strategic architect who creates and drives ambitious strategies
- A confident data-driven decision-maker who is energized by taking calculated risks to drive customer experience
- A self-accountable challenger who models behaviors and accepts responsibility
Salary & Benefits
$75,000–$95,000 annual base salary
- Medical, dental, vision
- Paid Flexible Time Off: 23–day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, Volunteer Time Off, Learning Time Off, Birthday
- Life insurance
- Short-term disability
- Travel (Parking & EcoPass)
- Accident, hospital, legal, critical illness insurance options
- Flexible Spending Account (FSA), Health Savings Accounts (HSA)
- Employee Assistance Program
- FinFit Financial Wellness
- 401K (3% company matching)
WORK AT WORDBANK
Join a team that collaborates with incredible clients on global creative production that ignites your ambition, fuels your creativity, and pushes your drive to new heights. You’ll show up as your true self, work with great people, and put your smarts to work.
OUR IMPACT
Built for marketing and creative localization at scale, we help global streaming brands reach and inspire users wherever they are in the world. We partner with our clients to deliver locally impactful creative that drives seamless UX and meaningful engagement. It’s our frame of mind that sets us apart–rooted in operational excellence, elevated by human creativity, and guided by triple bottom line standards of people, planet and profit.
OUR PEOPLE
As a certified B Corp and Investors in People Gold employer (top 16%), we’re as serious about our people and planet as we are about performance. Human creativity drives everything we do, so we do everything we can to empower our people. Wordbankers live, work, and play globally, bringing their perspectives to help drive meaningful outcomes, contribute measurable value, and create the difference.
THE WORDBANK WAY
- A-player teams: Talent-dense teams that drive remarkable results
- Freedom & responsibility: Context over control; empowered decision-making and ownership
- Candid feedback: Open, timely feedback with positive intent accelerates growth
- Global-first mindset: Follow-the-sun operations across 118 countries, creativity at scale
- Agile & adaptive: Embrace change, iterate quickly, pivot with purpose
- Data-driven excellence: Informed decisions, meaningful metrics, continuous optimization
- Challenger mindset: Farm for dissent, question assumptions, innovate by design
- CX-obsessed: Fanatical about making customer experience, functional, easy, and enjoyable
- Clear communication: Precise, simple, and direct - we own understanding
- Intelligent failure: Embrace risk, learn from mistakes, sunshine our failures
Ready to create the difference?
Equal Opportunity Employer
Wordbank is an equal opportunity employer committed to building a diverse, inclusive team. We welcome all qualified candidates regardless of race, color, age, religion, gender identity, sexual orientation, disability status, or any other protected characteristic.
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