About Traya
At Traya Health , we are building India's most comprehensive hair health ecosystem by combining modern medicine, Ayurveda, and nutrition. Our mission is to help customers achieve long-term hair recovery through personalized treatment plans and continuous medical guidance.
We are looking for passionate MD doctors who enjoy patient interaction, teleconsultation, and delivering exceptional customer experiences in the field of Dermatology.
Position
MD Doctor – Online Consultations
Location: Hybrid - Pune, Mumbai, Bangalore, Hyderabad
Employment Type: Flexible hours
Working Days: Flexible days
Role Overview
This role required you to be available on scheduled appointments aligned between the company and you. You will play a critical role in ensuring customers receive timely medical guidance, treatment adherence support, and a seamless consultation experience.
This job also requires you to visit the clinic once a week as per your convenience. This role is for the cities Pune, Mumbai, Bangalore & Hyderabad.
Key Responsibilities
Patient Consultations
- Conduct video and rarely in person consultations with customers seeking hair loss treatment guidance.
- Review customer medical history, treatment progress, and concerns.
- Explain diagnosis, treatment plans, and expected outcomes clearly.
- Provide evidence-based recommendations aligned with Traya protocols.
Treatment Management
- Prescribe and modify treatment plans as per clinical protocols.
- Monitor customer progress and recommend necessary interventions.
- Ensure safe prescribing practices and compliance with telemedicine guidelines.
Customer Experience
- Deliver empathetic, patient-centric consultations.
- Build trust and confidence in customers undergoing hair treatment journeys.
- Improve treatment adherence through education and counseling.
- Maintain high consultation quality and customer satisfaction scores.
Documentation & Compliance
- Accurately document consultation notes and recommendations.
- Maintain complete and updated patient records.
- Adhere to telemedicine regulations and company medical protocols.
- Participate in clinical audits, quality reviews, and training sessions.
Eligibility Criteria
Mandatory
- DVD, DDVL, MD degree from a recognized institution.
- Valid Medical Council registration.
- Excellent communication skills in English and Hindi.
- Comfortable conducting video consultations and telemedicine practices.
- Comfortable visiting clinics once a week
- Strong patient counseling and relationship management skills.
- Laptop, headphones and a seamless internet.
Desired Skills
- Strong clinical judgment.
- Excellent communication and listening skills.
- Ability to handle high consultation volumes efficiently.
- Customer-first mindset.
- Ability to work independently in a remote environment.