Date Posted:
Country:
United Arab EmiratesLocation:
Otis L.L.C 37th floor The One Tower Sheikh Zayed Road Dubai United Arab EmiratesJob Description Spare Parts Lead Middle East
Position Information:
Position Title: Spare Parts Lead Middle East
Department: Operations / Field Support
Reports to: Services Field Lead ME
Location: Middle East Region
Purpose of the Role:
The Spare Parts Lead ME is responsible for ensuring the availability control and efficient use of spare parts and materials required for Maintenance (O) and Repairs (T) activities across the Middle East region. The primary objective of the role is to reduce and optimize material spending improve demand planning accuracy and standardize operational practices throughout the region.
Key Responsibilities:
Control and Optimization of Material Spending:
Analyze material consumption for O and T to identify deviations savings opportunities and usage patterns.
Implement cost-control initiatives aimed at reducing cost per unit and per contract.
Monitor KPIs related to inventory consumption and efficiency proposing corrective actions.
Technical Support and Support to Delegations:
Assist regional delegations in the proper identification of materials spare parts and kits.
Provide technical guidance on part alternatives compatibility and obsolete or replacement materials.
Train local teams on best practices for spare parts management.
Demand Planning:
Coordinate with delegations and Supply Chain to prepare the regional Demand Plan.
Review forecasts based on historical data backlog and technical campaigns.
Coordination with Supply Chain:
Align O and T needs with the services provided by external warehouses logistics operators and transport providers.
Collaborate in defining optimal stock levels and storage strategies.
Contribute to continuous improvement of logistics processes and provider SLAs.
Standardization and Process Improvement:
Define and document standard procedures for spare parts management across the ME region.
Ensure consistent application of processes across all delegations.
Promote digitization traceability and inventory control initiatives.
Required Qualifications
Engineering degree (preferably Industrial Mechanical Electrical or related).
Demonstrable experience in the industry (preferably in vertical transportation or technical industrial sectors).
Previous experience in supply chain material planning or technical support is highly valued.
Skills & Competencies:
Fluent English in reading writing and speaking (advanced level).
Knowledge of ERP / inventory management systems.
Strong analytical skills and ability to prepare reports and define action plans.
Excellent communication and coordination skills.
Focus on cost control efficiency and internal customer service.
Key KPIs
Percentage reduction in material spending for O and T.
Demand Plan accuracy rate.
Compliance with logistics SLAs.
Level of process standardization across delegations.
Reduction of urgent / expedited orders.
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Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
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