People here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people, their expertise and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our largest customers.
We are seeking a Base Management & Personalised Engagement Lead to design and bring to life Channel-led programmatic base marketing initiatives across the Middle East and Africa accounts. This role will be instrumental to revolutionise partner account plans and deepen customer engagement, transforming Apple’s customer experience leveraging our channel partner’s base marketing, CVM, CRM and personalisation capabilities across the Telecom and Consumer channels. You will have regional accountability for influencing and driving objectives through key relationships. In order to be successful, you will display an engaging and collaborative style, mentoring skills and extraordinary negotiation skills. You will play the critical role in creating the vision, framework and support strategy execution for Base Management programs in MEA, with the ability to quantify business impact and returns. Key Responsibilities: Define and setup framework to collect base data metrics across all Telecom and Consumer channel partners; support business case, playbook development, partner program sell‑ins; measure and report effectiveness of new Base Marketing / Personalised Engagement program implementations; analyze data to interpret trends and patterns to provide insights and actions for new sales opportunities and customer experience optimization; develop Personalised Engagement program playbook and drive ongoing updates with standard methodologies of use cases implemented worldwide and in the region; measure effectiveness of program implementations; develop dashboards/ scorecards and provide regular program performance reporting; create and rollout A/B testing strategies, roadmaps and plans with data analysis and insights, working together with broader cross‑functional teams such as Sales and Sales Finance.
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Acwa
Jing Hau
Jing Hau
Jing Hau