Description
Job Summary:
This is a strategic leadership position reporting to the Global Business Unit VP Operations & Supply Chain with a strong dotted line to Measurement Solutions BU VP in MEA. The leader will lead and manage a multi-disciplinary team in UAE and KSA while exemplifying Emersons Core Values of Safety & Quality Integrity and Support Our People.
The Director of Operations will play a critical role in leading Middle East & Africas strategic initiatives around product localization QuickShip & Repair services Technology Transfer projects adoption of global manufacturing best practices while working collaboratively with World Area Leadership Customer Care Sales & Product Marketing and Finance teams.
The Operations Director will oversee all aspects related to Manufacturing Operations for the Measurement Solutions Business Unit across Middle East & Africa with direct responsibility over Quality HSE Logistics and Supply Chain functions across two manufacturing locations in UAE and KSA.
In This Role Your Responsibilities Will Be:
Dubai/Saudi Site Safety and Quality:
Advocate Emerson values and drive a culture of Safety and Quality at all levels.
Identify and implement corrective and preventive actions to ensure 0 Safety Incidents
Organize Safety Audits Peer to Peer Audits Monthly Safety Walks Safety Meetings etc.
Participate in Quarterly Safety and Quality World Area Reviews
Drive Continuous improvement on Safety and Quality KPIs
Ensure high Quality standards are followed and all Products meet customer and Emerson Quality Expectations
Work on Customer Quality Complaints and Warranty cases
Support ISO 9001:2015 Audits and Corrective actions
Support Factories and Product certification for MEA Requirement and Factories approval with MEA Key Accounts
Strategic Operational Focus:
Develop the MEA World Area (WA) Operations strategy and align with Global Operations and World Area Leadership
Drive the MEA Fulfillment strategy including all strategic technology and capability localizations
Collaborate and build effective relationship with Customer Care Sales and Marketing
Drive operational excellence of Ontime Delivery Lead Time and Quick Ship Productivity and Cost reduction
Drive all the global Smart Factory Initiatives
Define and execute by RTP process to efficiently transfer manufacturing technology to MEA from other World Areas
Lead the MEA SIOP strategy and develop a Demand Plan as well as a CAPEX and resources plan to meet the customer expectations
Cash Flow improvement (ITO and DPO)
Be an Integral part of the Global Distribution Network steering committee
Daily Operations Management:
Ensure Equipment and Labor capacity are available to execute Customer Orders on Daily basis to meet Service Level POR and Productivity targets
Identify and minimize risks of orders delay to Requested Date for MRO and PMO Backlog
Shipping and Warehouse management
Level Loading Backlog to Capacity by managing ATP/CTP setup and Order Rescheduling
Short Term Production planning and alignment between Manufacturing Customer Care and Supply Chain
Issue resolution for Business System Equipment Product Quality etc.
Drive the monthly Build Plan process and weekly overdue past due backlog reviews
Supply Chain and Logistics:
Drive Cost Reduction and Cost Avoidance on Buyout Items by early engagement with Proposal Team at Quote stage utilizing online bidding events and create competitive environment for Suppliers
Supplier Management for Buyouts: Supplier Performance Review New Suppliers Qualification
Purchase components and material from External and Intercompany Suppliers and align with Global Supply Chain and Best Sourcing opportunities from cost and speed perspectives
Inventory Optimization and Material Safety Stock to minimize Production Stockouts and ensure Material Availability
Arbitrate decisions around Direct Sourcing from External Suppliers vs Intercompany
Ensure robust and effective Incoming Inspection process and tools in place
Cost optimization for Inbound and Outbound Shipments by using effective mode of shipments and Freight Forwarder selection
Ensure imports/ exports processes comply with Customs and JAFZA requirements
SABER FANR approval Jafza Customs Reconciliation and Other Country Specific Shipments approvals
Ensure internal on time delivery of receiving kitting picking and shipping operations
Leadership and people management:
Represent MEA Operations in all MEA and international business setting
Foster people development through the Emerson HR process such as Talent Review Organization Review
Execute the Performance Management process through vision and goal setting continuous feedback and coaching and merit review
Continuously work on the succession planning for MEA Operations leadership to emerge the next generation of leaders
Who you are
You establish and articulate the broader vision (Drives Vision and Purpose) to the team adjusting communication content and style to meet the needs of diverse stakeholders (Communicates Effectively) setting goals to fuel growth (Drives Results)
facilitating open dialogue with a wide variety of contributors and stakeholders (Collaborates) and make high-quality decisions
even when based on incomplete information or in the face of uncertainty (Decision Quality)
For this Role You Will Need:
Proven management responsibility and management experience in manufacturing operations
Minimum 10 years of Operations or Supply Chain experience with strong track record in successful operational leadership role.
Bachelors degree or equivalent in technical operational supply chain or related business field
Excellent knowledge in various operations tools business system supply chain management process KPIs etc to drive operational excellence.
Adhere to Health Safety & Environment policies as laid by the organization
Preferred Qualifications that Set You Apart:
Our Culture & Commitment to You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Our training programs and initiatives focus on end-to end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the-job training.
Required Experience:
Director
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