We are looking for a professional and customerfocused Medical Receptionist to join our healthcare team in Dubai. The ideal candidate will be responsible for managing front desk operations greeting patients scheduling appointments and ensuring a smooth patient experience at our clinic or hospital.
Key Responsibilities:
- Greet and assist patients visitors and staff in a courteous manner.
- Schedule confirm and manage patient appointments efficiently.
- Handle phone calls emails and inquiries related to medical services.
- Register new patients and update medical records in the system.
- Process insurance claims payments and billing transactions.
- Coordinate with doctors nurses and other healthcare professionals.
- Ensure the reception area is clean organized and welcoming.
- Maintain confidentiality of patient records and comply with healthcare regulations.
- Assist in handling patient concerns and provide information about services.
Requirements
Education: Diploma or Bachelors degree in Healthcare Administration Business Administration or a related field.
Experience: Minimum 13 years of experience as a receptionist preferably in a hospital clinic or medical center.
Skills: - Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and healthcare management software.
- Knowledge of medical terminology and insurance processes is a plus.
- Customer serviceoriented with a professional attitude.
Language: Fluency in English is required (Arabic or other languages is a plus).
Availability: Willing to work in shifts including weekends and holidays if required.
Benefits
Competitive salary package
Health insurance and paid annual leave
Career growth opportunities
Supportive and professional work environment
Key Skills EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 3500 - 3500
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