Role: Mid-Market Account Executive / AI-Native ITSM SaaS
Location: NYC preferred
*Open to candidates in major markets with strong airport access, including Boston, Chicago, Atlanta, Dallas, San Francisco, Los Angeles, Seattle and Colorado.
Compensation: $100K to $130K base x 2 OTE (~$200-260K+ OTE) + equity
About the Company
Our client is a New York City-based, AI-native IT service management startup that launched in 2026 with a significant seed round co-led by two top-tier venture firms. Its platform builds a live model of the entire organization (employees, applications, devices, permissions, policies, systems and history) and uses AI agents and an automation engine to resolve IT requests and incidents end to end, replacing the manual, ticket-driven workflows that legacy ITSM platforms still depend on.
Key leadership from leading public infrastructure software companies as well as respected names in cloud, AI and enterprise technology. Early Fortune 500 customers are already seeing dramatically faster resolution times and meaningful cost savings.
The Opportunity
We are hiring founding Mid-Market Account Executives to win new logos at 2,000 to 10,000 employee companies. This is a full-cycle hunting role with a faster motion than enterprise: you will generate a significant share of your own pipeline and close fast-moving IT deals.
What You'll Do
What We're Looking For
Why This Opportunity
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