Location: Al Zorah Beach Resort, Ajman, United Arab Emirates
About Us
Set within a rare natural paradise just a short drive from Dubai, Al Zorah Beach Resort is a sophisticated coastal retreat framed by protected mangroves, white sand beaches, and vibrant lagoons.
As we undergo an exciting transformation guided by the highest global standards in luxury hospitality, this is a unique opportunity to be part of a journey that will culminate in the grand opening of Four Seasons Resort Ajman at Al Zorah in 2028.
From exceptional dining experiences to thoughtful moments of connection, our resort reflects understated elegance, personalised service and a genuine sense of place.
Our Ideal Candidate
A strong sense of organisation, attention to detail and respect for guest privacy are essential for this role. The ideal candidate takes pride in ensuring that every guest room minibar is well-presented, accurately stocked and maintained to the resort's standards. You understand the importance of checking product quality, recording consumption correctly and completing assigned tasks efficiently without compromising accuracy. Reliable, discreet and comfortable working independently, you contribute to a seamless in-room guest experience while supporting effective inventory and cost control.
Key Responsibilities
- Inspect, replenish and maintain guest room minibars in accordance with established product selections, par levels and presentation standards.
- Check minibar consumption and record charges accurately through the designated system.
- Monitor product expiry dates, packaging condition and stock rotation to maintain quality and freshness.
- Ensure minibar refrigerators, glassware and surrounding areas are clean, organised and properly presented.
- Verify minibar stock levels and replenish beverages, snacks and other approved products as required.
- Follow established procedures for occupied rooms, vacant rooms, arrivals and departures.
- Respect guest privacy and comply with room access, Do Not Disturb and confidentiality procedures.
- Maintain accurate records of minibar consumption, replenishment, stock movements and discrepancies.
- Assist with daily stock requisitions, inventory counts and minibar supply organisation.
- Handle alcoholic beverages responsibly and follow applicable hotel policies and legal requirements.
- Report minibar equipment defects, missing items, damaged products and unusual discrepancies promptly.
- Coordinate with Housekeeping, Front Office and In-Room Dining colleagues regarding room status, guest requests and minibar requirements.
- Respond courteously to guest enquiries and requests, referring matters to the appropriate team when necessary.
- Maintain cleanliness and organisation of minibar storage areas, trolleys and equipment.
- Follow food safety, hygiene and safe handling procedures throughout daily operations.
Qualifications & Experience
- Previous experience in minibar operations, Housekeeping, In-Room Dining or Food & Beverage service within a hotel or resort is preferred.
- Basic understanding of stock control, inventory handling and product replenishment.
- Good attention to detail and accuracy when recording minibar consumption and charges.
- Familiarity with hotel billing systems or POS applications is an advantage.
- Understanding of food safety, hygiene and product storage practices.
- Basic English communication skills to understand instructions and assist guests.
- Professional conduct, discretion and respect for guest privacy.
- Ability to work independently, organise assigned tasks and meet daily operational requirements.
- Physical ability to handle minibar supplies and move between guest rooms throughout the shift.
- Flexibility to work shifts, weekends and public holidays.
What We Offer
- The opportunity to contribute to the in-room guest experience of a distinctive luxury beachfront resort.
- An exciting journey towards the opening of Four Seasons Resort Ajman at Al Zorah.
- Competitive tax-free salary and service charge.
- Medical insurance, annual leave, flight benefits and end-of-service gratuity.
- Complimentary accommodation, transportation and employee meals.
- Training, development and career growth opportunities.
- A collaborative Food & Beverage team where attention to detail, reliability and thoughtful service are valued.
Food & Beverage – In-Room Dining | Line Staff
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