Description
POSITION SUMMARY
Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster addition the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.
CANDIDATE PROFILE
Education and Experience
- 2year degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 3 years experience in the revenue management sales and marketing or related professional area.
OR
- 4year bachelors degree from an accredited university in Business Administration Finance and Accounting Economics Hotel and Restaurant Management or related major; 1 year experience in the revenue management sales and marketing or related professional area.
CORE WORK ACTIVITIES
Analyzing and Reporting Revenue Management Data
- Compiles information analyzes and monitors actual sales against projected sales.
- Identifies the underlying principles reasons or facts of information by breaking down information or data into separate parts.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Using computers and computer systems (including hardware and software) to program write software set up functions enter data or process information.
- Generates and provides accurate and timely results in the form of reports presentations etc.
- Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
- Maintains accurate reservation system information.
- Analyzes period end and other available systems data to identify trends future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period.
- Assists with account diagnostics process and validates conclusions.
Executing Revenue Management Projects and Strategy
- Updates market knowledge and aligns strategies and approaches accordingly.
- Achieves and exceeds goals including performance goals budget goals team goals etc.
- Attends meetings to plan organize prioritize coordinate and manage activities and solutions.
- Establishes longrange objectives and specifying the strategies and actions to achieve them.
- Takes a predetermined strategy and drives the execution of that strategy.
- Demonstrates knowledge of jobrelevant issues products systems and processes.
- Understands and meets the needs of key stakeholders (owners corporate guests etc.).
- Explores opportunities that drive profit create value for clients and encourage innovation; challenges existing processes/systems/products to make improvements.
- Provides revenue management functional expertise to cluster general managers leadership teams and market sales leaders.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Ensures that sales strategies and rate restrictions are communicated implemented and modified as market conditions fluctuate.
- Prepares sales strategy meeting agenda supporting documentation.
- Communicates proactively with properties regarding rate restrictions and strategy.
- Manages rooms inventory to maximize cluster rooms revenue.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Leads efforts to coordinate strategies between group sales offices.
- Supports cluster selling initiatives by working with all reservation centers.
- Uses reservations system and demand forecasting systems to determine implement and control selling strategies.
- Checks distribution channels for hotel positioning information accuracy and competitor positioning.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
- Initiates implements and evaluates revenue tests.
- Provides recommendations to improve effectiveness of revenue management processes.
- Communicates brand initiatives demand and market analysis to hotels/clusters/franchise partners/owners.
- Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.
- Promotes and protects brand equity.
Building Successful Relationships
- Develops and manages internal key stakeholder relationships in a proactive manner.
- Acts as a liaison when necessary between property and regional/corporate systems support.
Additional Responsibilities
- Informs and/or updates the executives the peers and the subordinates on relevant information in a timely manner.
- Attends staff/forecast/long range meetings as requested by properties.
MANAGEMENT COMPETENCIES
Leadership - Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develop and evaluate alternatives and solutions solve problems and choose a course of action.
- Professional Demeanor Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution - Building and Contributing to Teams Actively participates as a member of a team to move the team toward the completion of goals.
- Driving for Results Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships - Coworker Relationships Interacts with others in a way that builds openness trust and confidence in the pursuit of organizational goals and lasting relationships.
- Customer Relationships Develops and sustains relationships based on an understanding of customer needs and actions consistent with the companys service standards.
- Global Mindset Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability - Organizational Capability Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
- Talent Management Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise - Applied Learning Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen Understands and utilizes business information to manage everyday operations.
- Technical Acumen Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
- Revenue Management Knowledge of revenue management concepts processes and strategies such as average daily rate revenue per available room sales cycles and trends account management pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
- Analysis The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
- Research Skill in collecting information from a variety of sources relating to market data historical cycles travel and tourism trends and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
- Inventory Management The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
- Computer Skills The willingness to learn and ability to use computer systems and software packages to input access modify store or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard mouse or trackball.
- Economics and Finance Knowledge of economic principles and practices P&L statements operating budgets forecasting and scheduling and the reporting of financial data.
- Sales and Marketing Knowledge of sales and marketing concepts including principles and methods for showing promoting and selling products or services as well as marketing strategies and tactics.
- Basic Competencies Fundamental competencies required for accomplishing basic work activities.
- Basic Computer Skills Uses basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
- Mathematical Reasoning Demonstrates ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve workrelated issues.
- Oral Comprehension Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
- Reading Comprehension Demonstrates understanding of written sentences and paragraphs in workrelated documents.
- Writing Communicates effectively in writing as appropriate for the needs of the audience.
Required Experience:
Manager
Key Skills ASC 606,Hotel Experience,Hospitality Experience,GAAP,Accounting,Revenue Management,Pricing,Analysis Skills,Salesforce,SOX,ERP Systems,NetSuite
Employment Type : Full-Time
Department / Functional Area: Revenue Management
Experience: years
Vacancy: 1