Description
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the citys lively downtown district with modern luxury and awardwinning service. Soaring above Sheikh Zayed Road our bustling and dynamic 5star hotel is one of the tallest in the world consisting of two towers with 1608 rooms and boasts aweinspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese Italian Indian and Thai cuisine. For those planning an event in downtown Dubai UAE our hotel offers 80000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai we are looking for talented individuals to join our amazing family and in return we are able to offer you the following:
OUR EXPECTATIONS FROM THE ROLE:
This position is responsible for managing large group and catering related opportunities which hold significant revenue potential. Actively upsells each business opportunity to maximize the revenue for each and every opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion and guarantees a proper service delivery for every internal and external customer. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the segment on behalf of the company. Works collaboratively with offproperty sales channels (e.g. Event Booking Center Market Sales Strategic Accounts) to ensure sales efforts are coordinated complementary and not duplicative.
Targets corporate accounts markets or segments with heavy emphasis on proactive solicitation and account saturation.
Partners with corporate accounts counterparts to effectively manage the business opportunity.
Responds to incoming opportunities for the hotels that are outside parameters of the Event Booking Center.
Handles all opportunities if hotels does not participate in an EBC.
Identifies qualifies and solicits new business to achieve personal and each hotels revenue goals.
Focuses efforts on corporate accounts with significant potential sales revenue.
Handles complex business with significant revenue potential as well as significant customer expectations.
Develops effective corporate sales plans and actions.
Designs develops and sells creative catered events.
Maximizes revenue by upselling packages and creative food and beverage.
MultiProperty Corporate Sales Manager
JW Marriott Marquis Dubai / Al Maha A Luxury Collection Desert Resort and Spa/ Le Meridien Al Aqah Beach Resort
Marriott Confidential and Proprietary Information
Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.
Closes the best opportunities for each property based on market conditions and individual property needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Utilizes Mhub for resources and information (e.g. Training Energizers etc..
Leverages available eTools (e.g. eRooming Lists eProposals Passkey etc..
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.
Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
Uses sales resources and administrative/support staff.
Conducts site inspections.
Creates contracts as required.
Supports brands Service and Relationship Strategy driving customer loyalty by delivering service excellence throughout each customer experience.
Provides excellent customer service in order to grow share of the account.
Executes brands Customer Service Standards and hotels Brand Standards.
Executes and supports Marriotts Customer Service Standards and hotels Brand Standards.
Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).
Participates in and practices daily service basics of the brand (i.e. MHR Spirit to Serve Daily Basics RHR Savvy Service Basics Courtyard SpringHill Suites and Fairfield Inn Basics of the Day Residence Inn Daily Huddle or TownePlace Suites Morning Meeting).
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to Marriott.
Gains understanding of the hotels primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution both prior to and during the program/event.
Performs other duties as assigned to meet business needs
In joining Marriott Hotels you join a portfolio of brands with Marriott International.Be where you can do your best workbegin your purposebelong to an amazing global team andbecome the best version of you.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
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