JOB PURPOSE:
Project Delivery & Support
QUALIFICATION:
BE/BTech/BSc
EXPERIENCE:
8 - 10 Years
RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
Technical SME for the technologies listed in the Competency table below.
Handle Medium & Large projects.
Deliver Projects within schedule and budgets.
Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team.
Adherence to Process Policies & Procedures
Maintain and acquire Certifications as per Business Requirements for self and team.
Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
Ability to create & review manuals project & support documents for self and team.
Ability to lead by example and be able to quickly establish respect of both team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
Ability to multi-task prioritize multiple objectives initiatives and requests.
Self-Starter and able to work independently and as part of the team.
Must have excellent cross department communication and adept at building relationships with stakeholders.
CERTIFICATIONS:
CCIE Security
Palo Alto PCNSE
Fortinet NSE 4
Fortinet NSE 7
Aruba Certified ClearPass Professional
Aruba Certified Switching Associate
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
Strong Knowledge on below Technologies/Concepts:
oFirewall (Cisco Fortinet Palo Alto)
oVPN
oAAA
oNAC (Cisco Aruba)
oRouting & Switching (Cisco Aruba)
SOFT SKILLS:
MANDATORY
written and verbal communication and analytical skills
to multi-task prioritize multiple objectives initiatives and requests.
Degree of Perseverance.
good Customer handling Skills.
Do attitude.
to learn new technologies.
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
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