Role Purpose
The role is accountable for the endtoend engineering operations and governance of enterprise network and security infrastructure supporting Smart City platforms. It ensures highavailability resilience and compliance across LAN/WAN security cloud and datacenter environments. The position directly influences service reliability SLA performance customer satisfaction and operational excellence acting as a senior technical authority within Managed Services Operations.
Core Responsibilities
Technical Expertise
Networking & Routing
Security
Load Balancing
Virtualization & Cloud
Operational Tools
RCA tools performance dashboards automation scripts
Experience & Qualifications
Salary: 13-15K AED (Based on skills and experience)
Required Skills:
Enrolled in or recent graduate of a degree/diploma in Computer Science Information Technology or related field Fundamental understanding of operating systems networking and cloud-based services Strong problem-solving mindset with a passion for helping others Excellent written and verbal communication skills in English Self-motivated organized and able to thrive in a fully remote environment Basic knowledge of ticketing systems (e.g. Zendesk Freshdesk) is a plus
Required Education:
Enrolled in or recent graduate of a degree/diploma in Computer Science Information Technology or related field
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