Night Auditor

• Organization and monitoring of all affairs concerned to the position.
• Proper grooming at all times
• Attend training classes as per schedule
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities
• Audit all daily room charges and local telephone charges (where automatic switchboards are used) to the guest ledger.
• Audit all other charges for the day previously posted to the guest ledger.
• Audit guest ledger charges from all departments and balance to control sheets (food and beverage cashiers reports long distance traffic sheets laundry control sheets etc.)
• Night Auditor has to check the Room Rates and get the signature of the Night Manager confirming that all room rates are correct as per reservation card and approval.
• Determine guest ledger balances at the close of the day from control figures (D Report).
• Prepare a nightly list of all guest ledger balance in excess of the pre-established balance (usually one weeks room sales). One copy should go to the Manager One to the Director of Finance and One to the Income Auditor
• Ensure that credit card sale is tally with system postings.
• Ensure that C/L Bills are intact with all supporting and BTC letters.
• To maintain effective communication within the department and with other departments in the Hotel.
• To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment
• To be punctual on duty and ensure the same of your employees.
• Be well groomed to the standards laid down. Insist on the same standard for your employees
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
• Carry out any other reasonable task (which may not be stated here) as requested
• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt caring and helpful attitude.
• To anticipate the needs of the customer whenever possible to enhance quality service and in turn enhance customer satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs.
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned.

Qualifications :

• Bachelor in Finance or degree in vocational hospitality
• 3 4 years experience in 4-5 star Hotel

Additional Information :

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work :

No

Employment Type :

Full-time

Key Skills
Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing
Experience: years
Vacancy: 1