dubai, dubai emirate, United Arab Emirates Unknown Posted 28 days ago
$120,000 – $190,000
Should be Arabic speakers only.
JD:
1. 4-5 years of relevant experience in NOC, IT Data Centre Operations, Network Operations, or Infrastructure Support within a 24/7 environment.
2. Hands-on experience with renowned enterprise monitoring platforms such as ManageEngine Site24x7, SolarWinds, PRTG, Nagios, Zabbix, or similar solutions. Experience with ManageEngine Site24x7 will be considered a strong advantage.
3. Good understanding of ITIIL Process, incident management, escalation handling, SLA/OLA-based support, and change management processes.
4. Sound knowledge of TCP/IP, routing, switching, VLANs, DNS, DHCP, WAN/LAN, internet connectivity, servers, virtualization, storage, and backup platforms.
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