Office Admin & Inside Sales Officer Dubai, UAE

The Inside Sales Officer & Office Administrator will support our business growth and operational efficiency by managing inside sales activities, lead coordination, client communication, and day-to-day office administration. The role acts as a key support function for management, sales, and delivery teams

Key responsibilities

Office Administrator

• Manage day-to-day office administration and coordination
• Coordinate with vendors, service providers, and internal teams
• Support HR administration (attendance records, onboarding coordination, leave tracking)
• Assist with invoice coordination, expense tracking, and basic finance support
• Maintain office supplies, records, and administrative logs
• Support management with scheduling, meeting coordination, and travel arrangements
• Support audit, compliance, and internal process documentation as required
• Assist in maintaining company records, policies, and standard documentation
• Ensure confidentiality of client, employee, and business information
• Manage inbound and outbound sales inquiries via email, phone, LinkedIn, and website leads
• Follow up on leads, training enquiries, and proposals in coordination with the sales team
• Maintain and update CRM / sales trackers with leads, opportunities, and follow-up status
• Coordinate proposal preparation, quotations, and basic documentation support
• Schedule client meetings, training sessions, and follow-up calls
• Support marketing and sales campaigns (emails, LinkedIn outreach, event follow-ups)
• Track sales pipeline, deal status, and provide periodic sales reports to management

Maintain client records and ensure timely communication and responsiveness

Qualifications, Experience

• Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field
• 3+ years of experience in inside sales, office administration, or coordination roles
• Experience in consulting, training, IT services, or professional services is an advantage
• Proficiency in MS Office (Word, Excel, PowerPoint) CRM familiarity is a plus
• Strong communication skills (written and verbal)
• Good organizational and time-management skills
• Customer-focused and proactive attitude
• Ability to manage multiple tasks and priorities
• Attention to detail and follow-up discipline
• Basic understanding of sales processes and office operations

Whether strengthening skills or driving digital transformation, GSS Group partners with you to deliver excellence and lasting impact.

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