The On-Site Application Support Engineer at Diyar United Company will provide L1/L2 functional and technical support for enterprise applications, with a focus on Appian BPM. The role serves as the primary on-site contact for incidents, service requests, troubleshooting, and coordinating with L3 teams.
Responsibilities include logging and prioritizing incidents, performing basic SQL queries, supporting workflows and integrations, and ensuring SLAs are met.
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