Job Description
Job Description
Onboarding Coach (Human Resources)
Responsibilities
The Onboarding Coach is responsible for supporting new employee assimilation during their first 0-90 days, ensuring a positive onboarding experience, strengthening early engagement, and gathering actionable insights that drive retention and organizational effectiveness. This role builds meaningful relationships, facilitates communication across departments, and serves as a trusted resource for both new hires and plant leadership. The Onboarding Coach plays a key role in reinforcing company values, improving onboarding processes, and elevating the overall employee experience.
Compensation and Benefits
* Starting pay: $65,000+ annually
* Medical, dental, and vision insurance
* 401(k) savings plan with employer match
* Paid time off including vacation, holidays, and sick leave
* Life insurance and employee assistance programs
* Continuous learning, HR development, and professional growth opportunities
Job Roles
* Relationship - Builds trust through consistent interaction; maintains confidentiality; communicates openly and respectfully; balances accountability with compassion.
* Advocate and arbitrate - Represents both employee and organizational needs; moderates conflict; escalates issues appropriately; ensures fair outcomes.
* Organization and structure - Maintains detailed records; ensures follow-through; supports training, benefits, and cross-functional coordination.
* Customized communication - Reads people well; adapts communication style to diverse audiences; presents with clarity and confidence.
* Business informed - Understands key drivers of retention and performance; uses data and insights to recommend improvements.
* Collaborative leadership - Engages stakeholders early; partners with multiple functions; acts as a resource for employee experience and onboarding quality.
* Influence - Communicates the value of processes and relationships; offers practical, data-driven recommendations to leadership.
* Synthesis - Analyzes large amounts of qualitative and quantitative data; identifies patterns, urgency, and priority themes.
* Talent advocate - Serves as part of the "people intelligence" hub; coaches others; strengthens engagement by representing employee perspectives.
Key Responsibilities
* Maintain high ethical standards and professionalism in all interactions.
* Engage all new employees (0-90 days) regularly to gather feedback and ensure proper assimilation into the organization.
* Serve as an icebreaker and reinforce key orientation topics to support retention and early-stage learning.
* Develop and maintain a tracking tool to document new hire interactions and support-chain connections.
* Coordinate cross-functional follow-up on issues raised during new hire engagement; ensure timely closure and communication.
* Present summary reports and recommendations to plant leadership regarding new hire trends, concerns, and opportunities.
* Build strong relationships with new hires, supervisors, and HR partners to promote a positive employee experience.
* Maintain accurate and confidential documentation related to onboarding engagements.
* Provide support to HR and operations teams to strengthen onboarding, training, and integration processes.
* Support additional HR-related initiatives as needed to improve culture, communication, and retention.
Disclaimer
This job description outlines the general nature and level of work performed by individuals assigned to this role. It does not include every responsibility or duty required. Duties may be modified or assigned as business needs evolve.
Qualifications
Basic Qualifications
* Bachelor's degree in Human Resources or a related field from an accredited institution
* Minimum of one year of HR onboarding experience or comparable role involving customer or employee relations
* Willingness to work across multiple shifts as needed
* Legally authorized to work in the United States (no visa sponsorship available)
* Ability to meet ITAR requirements for U.S. person status
Preferred Qualifications
* Strong verbal and written communication skills
* Ability to manage sensitive and confidential information with discretion