Arab Solutions is seeking a Managed Service Desk Staff for onsite operations in Qatar. The role requires a Bachelor’s degree in IT/CS/CE and 3+ years in IT service desk, with ITIL and Microsoft 365 certifications mandatory. Fluency in English and Arabic is required for both speaking and writing.
You will handle L1/L2 support onsite, manage tickets, and ensure SLAs are met. The job is a 12-month contract located onsite in Qatar, with hands-on troubleshooting of hardware and software, and
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