Operations Assistant

Operations Assistant

Charlotte, NC

Full-time | Monday–Friday | 8:30am–5:00pm

Office-based | Permanent position

The Details Behind a Well-Run Business.

Every business has processes that need to happen on time, information that needs to reach the right people, and tasks that can’t be left unfinished. When those details fall behind, it becomes harder for teams to stay organized and keep work moving.

We’re looking for an Operations Assistant in Charlotte, NC to support everyday business activities, coordinate routine tasks, and help different parts of the office work together efficiently.

You’ll help track outstanding requests, maintain operational records, gather information, and follow up on tasks that need attention. This role would suit someone who enjoys solving practical problems, keeping things organized, and understanding how the different parts of a business fit together.

Day to Day

• Track ongoing operational tasks and follow up on outstanding actions.
• Update internal spreadsheets, databases, and operational records.
• Gather information from different departments to support daily activities.
• Help coordinate work schedules, internal requests, and routine business processes.
• Review records and reports for missing information or inconsistencies.
• Communicate updates to colleagues and ensure relevant information reaches the right people.
• Maintain organized digital files and supporting documentation.
• Assist with preparing operational summaries, status reports, and internal updates.
• Monitor routine requests and flag delays or issues that need further attention.
• Help coordinate supplies, resources, and other day-to-day operational requirements.
• Document changes to processes and keep internal information up to date.
• Support the wider team with administrative tasks during busy periods.

What’s Important

You’ll need good organization, clear communication, and a practical approach to getting things done. The role involves keeping track of several activities at once, so it’s important to notice when something is outstanding and follow it through rather than letting it get overlooked.

Previous operations support, administration, office coordination, inventory, customer service, logistics, or clerical experience can provide useful transferable skills. Direct operations experience is helpful but not essential, as training on company systems and procedures will be provided.

We’re looking for someone who is:

• Organized and comfortable managing multiple priorities.
• Attentive to detail when updating records and checking information.
• Confident using email, spreadsheets, and standard office software.
• Comfortable communicating with different departments.
• Proactive about following up on tasks and identifying routine issues.
• Able to work independently while contributing to a team.
• Dependable, adaptable, and willing to learn new processes.

Please apply with your current resume to be considered for the Operations Assistant position in Charlotte, NC.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.