Operations Executive (Real Estate Developer)

Dubai, United Arab Emirates | Posted on 04/22/2026

Our client (Real Estate Developer) is looking for a highly organized, detail-oriented , and client-facing OperationsExecutive to join Dubai-based team. This is a critical, hands-on role thatsits at the heart of company's operations, acting as the primary point of contactbetween the company and clients, coordinating with legal and regulatory bodies,and ensuring the smooth day-to-day running of post-sale administration.

The candidate will haveprior experience in UAE Real Estate Developer operations, a strongunderstanding of RERA processes, and the ability to manage a high volume ofclient interactions with professionalism and warmth.

KEY RESPONSIBILITIES

Collections & ClientRelations (Primary Focus)

• Follow up with clientson outstanding installment payments
• Prepare and update theoverdue payments report on a daily and weekly basis
• Act as the primary pointof contact for all client inquiries — construction updates, paymentpostponement requests, general queries
• Coordinate directly withclients and their agents on behalf of the Company
• Escalate paymentflexibility requests and special cases to management with full documentation
• Prepare weekly unitregistration reports
• Prepare unit folders forRERA registration; review, submit, and follow up
• Handle resale andtransfer processes end-to-end: buyer documentation, SPA issuance, RERAsubmission, and attendance at RERA meetings
• Assist with clientcancellation requests: coordinate with Finance, verify signatures, submit toRERA
• Process forcedtermination/notification cases with RERA for non-responsive or non-payingclients; manage 30-day tracking, refund coordination, and cancellationcertificates

Oracle NetSuite Systems & Data Management

• Maintain and update allactivities on NetSuite: unit status, lead details, SPA and registration status,dunning holds
• Maintain the internalunit tracker across all stages: Escrow payments, registration fees, SPAissuance and signing,
• Coordinate with Oraclefor system enhancements and automation

Requirements

• Minimum 2–3 years ofexperience in UAE real estate operations or a similar role
• Strong knowledge of RERAprocesses, SPA documentation, and off-plan regulations
• Experience with NetSuiteor a similar CRM/ERP system is a strong advantage
• Excellent written andverbal communication in English (additional languages are a plus — Russian orArabic particularly welcome given our client base)
• Highly proficient inMicrosoft Excel and standard Office tools
• Ability to manage a highvolume of tasks simultaneously with strong attention to detail
• Professional, warm, andclient-focused — able to handle sensitive client situations with empathy anddiscretion
• Immediate or shortnotice availability preferred

• Standard working hours: 9:00 AM to 6:00 PM in accordance with company policy
• Medical insurance provided in line with company policy
• UAE visa sponsorship provided by the company
• End-of-service benefits (gratuity) as per UAE Labour Law
• Annual leave entitlement as per employment contract
• Public holidays as per UAE Labour Law
• Annual return flight ticket to home country upon completion of 1 year of service

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