We are currently looking for Operations Processor- ASU for our UAE operations
Education Level Required:
- University Degree / High School Diploma or its equivalent
Professional / Technical Qualifications / Diplomas:
- Knowledge of Banking Financial & Operational Risks
Experience:
- 1 - 2 years experience in Operations Retail Customer Service
Specialist Skills Required for the Job:
- Excellent oral and written communication in English
- High computer proficiency
- Interpersonal skills
- Organizing and planning skills
Duties and Responsibilities:
- Maintains confidential records of the division as well as sensitive issues passed on either by the HOP Department Managers other Division Managers and the CEO.
- Ensures that all documentation received from servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level .
- Compliance check points to be followed when new on boarding or maintenance of existing accounts.
- KYC information to be updated correctly as received.
- Training programs to be attended.
- Compliance training to be attended whenever required.
- All switch portal and court cases received to be completed within the agreed SLA.
- Maintains strict confidentiality and secrecy of information received by way of attending meetings incoming and outgoing mail and other access that is received by way of the position held.
- Liaises between central operations and all branch and division colleagues. Transmits directives instructions and assignments and follows up on status of assignments / projects.
- Ensure compliance of conduct and all other process and procedures circulated.
- Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for
Account Opening
Account Closing
Amendments/Data Update
Dormant release
Release and add of block on accounts
Signature validation
Chequebooks Issuance
ATM Issuance/replacements and ATM Linking
Token tagging and IB registration
Any other miscellaneous /ad hoc activities or products
- Refer all the Incomplete Mandates to the respective branches/sales for appropriate action..
- Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit.
- In charge of in coming & out going mails updating the master tracker and segregating the cases for processing and giving to sr. ASU officer .
- Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT.
- Adhere to clean desk policy .
Joining time frame: 2 weeks (maximum 1 month)
Remote Work :
No
Employment Type :
Full-time
Key Skills Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing
Experience: years
Vacancy: 1