Operations Supervisor DXB5

DESCRIPTION

To help us maintain our high standards of service we are seeking an experienced and accomplished Logistics Supervisor to drive both innovation and in our busy Transportation network.

Your responsibilities:
First and foremost support the overall daily management of operational duties. This will mean deputizing for the Operations Manager as and when required: youll step in on their behalf where necessary.
You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
You will be monitoring the coordinator and associate performance and coaching them when needed partnering with supporting departments to improve logistics processes and operations communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
You will be expected to interview candidates for associate roles.
You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore youll maintain a keen eye for detail ensuring that all administrative tasks are accurately and fully completed. Moreover you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking trending and reporting on site performance on a regular basis.
In addition to your daytoday responsibilities you will also help with training and mentoring new Associates ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this youll followup on and resolve any processrelated issues as and when required the role will include physical activities such as pushing carts with up to 100 pound of weight and lifting packages with up to 15 kg of weight.
You are expected to be flexible to work in different shifts and to do overtime when needed.
Finally together with the Operations Manager you will sufficiently resource your function from a personal standpoint. Resourcing in this context means multiple things: callouts for training needs absence and performance management coaching and continuous monitoring of department productivity and many more.
BASIC QUALIFICATIONS

Experience in warehouse operations
Experience in logistics
PREFERRED QUALIFICATIONS

Experience with planning performance metrics and process improvement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Key job responsibilities
Make Shifts Plan (Receive/Dock/Stow)
Manage Associates and work on achieving Productivity & Quality
Implement Kaizens
Work on making mechanisms for a good overall flow.

1 years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
Work 40 hours/week and overtime as required

Are 18 years of age or older

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.