Our client a renowned hospital is currently looking for a Patient Safety Specialist & Clinical Risk who will be responsible for developing and implementing strategies to enhance the overall patient experience within the hospital. Will lead efforts to improve patient satisfaction engagement and loyalty by creating a patient-centered culture and ensuring high-quality care delivery.
The Patient Safety Specialist & Clinical Risk will champion and lead efforts to uphold the highest standards of patient safety across all the Health facilities. The role involves designing implementing and sustaining robust patient safety programs policies and procedures to mitigate risks enhance outcomes and foster a proactive culture of safety. This role acts as a subject matter expert and strategic partner to multidisciplinary teams working across all levels of the organization.
In this role you will be responsible to:
Key Responsibilities:
Program Leadership:
Develop and implement comprehensive patient safety programs and improvement initiatives across the Health facilities.
Drive the integration of safety principles into clinical operations and decision-making.
Incident Management & Risk Mitigation:
Lead investigations of safety incidents near misses and adverse events.
Conduct root cause analyses and develop action plans to mitigate identified risks.
Monitor follow-up and implementation of corrective and preventive measures.
Policy & Compliance:
Establish and maintain patient safety policies and procedures in alignment with national and international regulatory standards (e.g. DHA JCIA).
Ensure compliance and readiness for accreditation and quality reviews.
Collaboration & Stakeholder Engagement:
Work collaboratively with clinical and non-clinical leadership quality teams and frontline staff to promote safety culture and system-wide engagement.
Act as a liaison and consultant for facilities guiding local implementation of patient safety programs.
Education & Training:
Design and deliver training programs on patient safety principles event reporting risk awareness and system improvement strategies.
Mentor and guide junior staff on best practices in patient safety.
Data Monitoring & Reporting:
Oversee development of performance dashboards safety reports and KPIs to assess program effectiveness.
Analyze safety metrics to identify trends and improvement opportunities.
Culture & Continuous Improvement:
Conduct assessments of organizational safety culture and lead interventions to improve outcomes.
Promote a just culture by encouraging reporting and learning from events.
Other Duties:
Perform other related duties as assigned to support the smooth operation of the department and achievement of strategic goals.
Qualifications and Experience Required:
Bachelor Healthcare Health Information Management Science Communications Business or related field or equivalent combination of experience and education.
Masters in Healthcare or related field.
Experience of minimum 5 years in the healthcare quality field in activities relevant to the roles
Experience of 2 years - Progressive experience in patient safety or facilitating interdisciplinary improvement teams in a healthcare setting or other relevant experience
Knowledge and Skills Required
Ability to conduct training sessions on patient safety.
Ability to lead and manage patient safety initiatives at an organizational level.
Advanced understanding of patient safety concepts and best practices.
Excellent communication and presentation skills to share information and findings with diverse stakeholders. Familiarity with risk management and error management techniques.
Proficiency in using data analysis software and tools.
Proficiency in analyzing and interpreting complex healthcare data.
Strong project management skills.
Understanding of healthcare quality improvement methods and tools.
WORK LOCATION - DUBAI UAE.
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