As a member of Empowered Hospitality’s HR Operations team, you’ll provide essential support to our clients by executing a range of specialist tasks heavily tied to payroll. These may include administering payroll, conducting audits, configuring payroll systems, analyzing payroll platforms, and other related processes. You’ll play a key role in ensuring our internal systems and client deliverables are accurate, organized, and delivered on time. This position requires close collaboration with senior team members and direct engagement with clients, offering the opportunity to grow your skills and contribute meaningfully to client success.
We’re excited to welcome someone who brings strong attention to detail, a proactive mindset, and a commitment to excellence, service, and integrity.
Core Competencies
- Process Execution: Performing a variety of payroll-related tasks with accuracy, consistency, and timeliness
- Attention to Detail: Ensuring precision and thoroughness in documentation, data entry, and payroll processes to eliminate errors and maintain compliance
- Time Management: Balancing multiple time-sensitive projects while consistently meeting deadlines
- Team Collaboration: Partnering effectively with HR Leads and team members about project strategy, payroll processes, client requests, and overall service delivery
- Critical Thinking: Feeling confident questioning existing processes, identifying opportunities for improvement, and applying good judgment
Role Responsibilities
- Payroll administration, including:
- Compliance audits
- Payroll setup
- Payroll administration and processing
- Payroll audits
- Payroll system configuration
- Payroll system selection
- Payroll system troubleshooting
- Support reporting and analysis utilizing various HRIS systems, MS Excel/Google Sheets and other tools
- Conduct research and prepare comparative analyses of payroll platforms, HRIS software, etc.
- Join client meetings as needed to contribute on key initiatives, take detailed notes, and provide insights on payroll-related topics
- Support general organization of E|H document storage, systems and tools
- Continually pursue education regarding new concepts, regulations and leading practices
- Contribute to the knowledge management resources and advancement of our internal auditing tools
Experience & Education
- 2-8 years’ experience in Human Resources or Payroll Administration functions
- Demonstrated success managing a high volume of time-sensitive payroll-related tasks
- Familiarity with and passion for hospitality work environment
- Strong MS office skills, business communication, and problem-solving skills
- Fluent in written and spoken English; proficiency in written and spoken Spanish preferred
- Bachelor’s in human resources, business administration, or related field
- SHRM-CP, SHRM-SCP, SPHR, PMP, or other related certification preferred
The specific level for this role (coordinator, associate, consultant) will be determined based on experience, expertise, and desired scope of responsibility. More senior roles will carry increased responsibility to lead others and higher expectations of work quality.
What's in it for you?
- Vacation and Time Off: 15 days PTO + 12 company holidays
- Healthcare: Medical, Dental and Vision coverage
- Retirement & financial: 401(k) with employer match; pre-tax commuter, medical and childcare benefits; monthly cell phone and internet reimbursement; company laptop, home office reimbursement
- Lifestyle support: Work-from-home flexibility; WeWork membership; team-building events; tuition reimbursement; employee recognition program
*You must be based in the NYC metro area to be considered for this position
Empowered Hospitality is an equal opportunity employer.