The People Operations Specialist - Employee Settlements & Compliance is responsible for delivering accurate, timely and compliant employee financial lifecycle operations across the organization. The role owns the preparation of final settlement calculations, End of Service Benefits (EOSB), statutory social insurance calculations and related employee financial processes for both corporate and frontline employees.
The role supports a high-volume operational workforce across Marketplace, Grocery and Snoomart, while also managing more complex cases for corporate employees, executives and GCC nationals. Through operational excellence and continuous process improvement, the role contributes to a positive employee experience, mitigates compliance risks and enables faster employee lifecycle execution.
What You'll Get Your Hands On Employee Final SettlementsPrepare accurate and timely final settlement calculations for employees leaving the organization, including End of Service Benefits (EOSB), leave encashment, notice pay, deductions and other applicable payments. Ensure all settlement calculations comply with local labor laws, company policies and contractual obligations.
Social Security & Statutory ContributionsCalculate statutory social insurance contributions for applicable employee populations. Manage calculations related to GCC nationals under the GCC Insurance Protection Extension framework and other applicable statutory schemes. Monitor legislative updates and ensure calculations remain compliant with statutory requirements.
Operational Workforce AdministrationManage high-volume settlement calculations for frontline employees across Marketplace, Grocery and Snoomart operations, including pickers, shoppers, dispatchers and other operational roles.
Corporate Employee AdministrationProcess settlement calculations for corporate employees, including more complex compensation structures, international employees and executive populations. Review unique contractual arrangements and ensure calculations accurately reflect applicable terms and benefits.
Compliance & Process Governance.Maintain accurate employee records and calculation documentation for audit purposes. Identify process gaps and support continuous improvement initiatives to increase efficiency and reduce manual work.
Stakeholder CollaborationPartner closely with Finance to ensure seamless coordination between settlement calculations and payroll execution. Work with Employee Relations and People Partners to support employee exits, disciplinary cases and settlement-related inquiries. Coordinate with PROs on immigration or employment status changes impacting settlements or statutory obligations. Provide guidance to employees and internal stakeholders regarding settlement calculations and statutory contributions.
The Magic You BringBachelor's degree in Human Resources, Business Administration, Accounting, Finance or a related field.4+ years of experience in HR Operations, Employee Administration, Payroll Experience preparing employee final settlements and End of Service Benefit calculations within GCC countries. Strong knowledge of GCC labor legislation and statutory employment requirements. Experience managing social insurance calculations, including GCC Insurance Protection Extension schemes, is preferred.
Bonus Points If You HaveExperience supporting high-volume operational workforces is highly desirable. Experience working with HRIS platforms and Microsoft Excel for employee calculations and reporting.
Inside Snoonu's UniverseSnoonu is Qatar's homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We're ChasingTo be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We're OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday SuperpowersWe're certified as a Great Place to Work , a recognition that celebrates a culture we've built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for ExcellenceOur ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back MattersWe don't just build apps. We're committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we're always finding ways to do better-and we invite you to be a part of that mission.
Diversity Isn't Just a BuzzwordAt Snoonu, fairness and inclusion are the foundation of everything we do. We're proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
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