As a Phlebotomist, you will be responsible for performing safe, accurate, and efficient blood collection procedures while ensuring a positive patient experience.You will work closely with physicians, nurses, laboratory teams, and patients to support diagnostic testing and preventative healthcare services.This role is ideal for candidates who are technically skilled, patient-focused, and comfortable working within a busy outpatient healthcare environment.Key ResponsibilitiesPerform venepuncture and blood collection procedures for adult and paediatric patients.Collect, label, process, and prepare specimens accurately.Ensure proper specimen handling and transportation procedures.Identify patients correctly and maintain patient confidentiality.Support health screening and preventive healthcare programs.Monitor patients during and after blood collection procedures.Patient CareExplain procedures clearly and professionally.Reassure anxious patients and create a positive patient experience.Maintain a calm, compassionate, and professional approach at all times.Support patients from diverse cultural backgrounds.Quality & ComplianceFollow DHA regulations and laboratory standards.Adhere to infection prevention and control procedures.Maintain accurate documentation and records.Ensure quality assurance and patient safety standards are met.
Desired Candidate Profile
DHA Licensed Phlebotomist or DHA Eligibility.Minimum 2 years' experience as a Phlebotomist.Strong venepuncture and specimen collection skills.Experience performing blood collection independently.Excellent patient communication and customer service skills.Strong understanding of infection prevention and patient safety.Fluent English communication skills.Good computer literacy and documentation skills.Highly PreferredArabic language skills.Tagalog language skills.Experience within:Outpatient ClinicsMedical CentresHospitalsDiagnostic CentresHealth Screening ProgramsExperience working with paediatric patients.Experience performing difficult venous access procedures.
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